Bank OZK

Reviews

• AC

  Adrienne Christian

  Nov 10, 2025
  5.0
  I just opened an account there and have had a pleasant experience thus far.
• HG

  H H Auto Group

  Jul 23, 2024
  1.0
  We tried to open a business account and the banker asked us about our immigration status only for our ethnicity, we are American citizens, in this bank they are very disrespectful and racist
• RS

  rebekah schmidt

  Aug 18, 2023
  1.0
  I have been a bank ozk customer for years- specifically at locations in Arkansas. I just moved and claimed this as my new location and Never in my life have I received horrible customer service like this. I’ll be honest. I over drafted once for the first time ever and there is record of this on my file. I called to get more information and to see if I had any options and might I add I was very pleasant. Idk his name he did not tell me- but an older male began to tell me that he could see my age and that because I am young I am not smart enough to know how a bank works. He then was defensive and rude to me because I had questions. He kept saying “it’s just the rules” so I asked for clarification of said rules and he was immediately defensive. I personally feel like I was talked down to because of my age and my gender. Be aware of the older men working here. I now have to bring my husband or mother to be taken seriously. I will be closing all my accounts that are in great standing. And moving banks to where I am respected regardless of my age or gender. Please talk to people with respect
• YG

  Yanellic Garcia

  Jun 5, 2023
  1.0
  I recently visited the bank to get help with some problems I was having with online banking. However, the racist comments from bank staff made me feel very uncomfortable. I felt humiliated and harassed by their behavior. It is important that banks deal with all customers with respect and dignity, regardless of race or ethnicity.

Frequently Asked Questions About Bank OZK