Business Details
About
Credit Union
Founded in 1936, American Airlines Federal Credit Union serves current and retired employees of American Airlines, their family members and people who work in the air transportation industry. As a not-for-profit, full-service financial cooperative, we are committed first and foremost to enriching our members’ financial well-being through their participation in our products and services. Based in Fort Worth, Texas, we have 46 branches nationwide.
Location
American Airlines Federal Credit Union
2400 Aviation Dr, Dallas, TX
75261, United States
Hours
Reviews
4.1
17 reviews
5 stars
13
4 stars0
3 stars0
2 stars
1
1 star
3
- MMMohamed mukhtarNov 3, 20235.0Great service
- JKJames KirkJan 24, 20221.0Reckless and immature! We got a loan for a car, one we pay every single month. We used a feature suggested to us to use a “skip” month for December. Unfortunately they lack any sort of communication as to critical rules regarding said “skip” like, “the skip will be forfeited if you pay the last months bill even one day late” (despite the 10 day grace period in payment) and they didn’t tell us until late fees occurred. They said it was no fault of their own for not explaining the perimeters and I was on hold for over an hour just to be told what the fee was. They were rude and I eventually hung up because that’s no way to treat customers. I do not recommend using this bank for ANYTHING as it’s not just inconvenient, they are criminals. I enclosed a screenshot of the 1hr 8min hold time where they told me 4 different stories explaining what the issue was.
- SSSena SenaweeraJan 13, 20225.0It’s awesome experience at this branch, Katherine Gonzales is very helpful and beyond expectations, keep up your good work
- NWNicole WeeksJul 10, 20192.0Took forever for them to post my account balance being that my job does direct deposit
Frequently Asked Questions About American Airlines Federal Credit Union
What is the location of the American Airlines Federal Credit Union at DFW Airport?
The American Airlines Federal Credit Union is located at 2400 Aviation Dr, Terminal C, Gate C12, Dallas, TX 75261, inside the DFW International Airport.
What are the operating hours for the American Airlines Federal Credit Union at DFW Terminal C?
The credit union is open Monday through Friday from 7:00 AM to 4:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays and major holidays like Thanksgiving and Christmas.
Who is eligible to become a member of the American Airlines Federal Credit Union?
Membership is available to current and retired American Airlines employees, their family members, and people who work in the air transportation industry.
Does the American Airlines Federal Credit Union offer mobile apps for account access?
Yes, they provide mobile apps for both Android and iOS platforms, available through the Google Play Store and Apple App Store.
Which languages are supported by the American Airlines Federal Credit Union at DFW Terminal C?
Services are offered in English and Spanish to cater to a diverse membership.
What is the main contact phone number for the American Airlines Federal Credit Union at DFW Terminal C?
You can reach the credit union at +1 972-425-6220 for assistance.
How can I learn more about joining the American Airlines Federal Credit Union?
You can visit their membership page at https://www.aacreditunion.org/membership/why-the-credit-union/ to learn more and join.
What nearby dining options are available around the American Airlines Federal Credit Union at DFW Terminal C?
Nearby dining includes Auntie Anne's for snacks, Buffalo Wild Wings for casual wings, Pinkberry for frozen yogurt, Panda Express for Chinese food, and Panera Bread for sandwiches, all convenient for visitors before or after banking.
Are there car rental options near the American Airlines Federal Credit Union at DFW Airport?
Yes, nearby car rental agencies include Sixt Car Return Dallas Fort Worth Intl. Airport, six rent car, E Z Car Rental, and Dollar Rent a Car, providing convenient transportation options for travelers.
What nearby places can help visitors relax or shop during a visit to the American Airlines Federal Credit Union at DFW Terminal C?
Visitors can enjoy beauty services at M·A·C Cosmetics, relax at Be Relax nail salon and massage spa, or shop for luggage at Tumi, all located near the credit union within Terminal C, enhancing the airport experience.