Wells Fargo Bank

3.4
23 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
13150 Louetta Rd, Cypress, TX
77429, United States

Hours

Reviews

3.4
23 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
0
1 star
8
  • DJ
    Dee Jay
    3 days ago
    1.0
    I went to this location today and was told I would be charged 10 dollars to cash a check cause I was not a Wells Fargo customer. The check issuer holds a business account with the bank though. I was told by teller and by the bank branch manager Sydney that Wells Fargo can change service fee policy at any time they see fit and at any branch discretion. Now keep in mind Wells Fargo was sued for there very own employees opening fraudulent accounts under customers names and stealing millions of dollars.Once my check was ran through the check scanner the teller says to me no fees will be charged for cashing my check. Not only did I have a valid Texas Drivers License they still asked for a second form of ID after I was asked them both to show me the policy for cashing check fees.Wells Fargo is still doing shady business. And I felt as though being a black man was the only other reason I was asked for another form of ID and that I caught them both in lies. This location is very sketchy and the branch manager and tellers are as well. I will be reaching out to corporate office as well. Not once did they show me the policy for service fees.
  • KL
    Kevin Lee
    Apr 18, 2024
    5.0
    As soon as I walked in, the Branch Manager warmly welcomed me, and assisted me with all my banking needs. I will always come back to my banking needs.
  • TC
    TEXAS Charm
    Mar 1, 2021
    1.0
    Absolutely horrible customer service. I waited on hold for over 10 minutes just so that she could tell me she didn’t even have an appointment available and to call back later.
  • TW
    Titus Williams
    Nov 4, 2019
    5.0
    Every time I’ve come here my experience has been rather pleasant. Recently I had to file a claim because someone gained access to my debit card and pulled money out. Rob helped me through this and had my money returned within the same day. And he helped me with a few other tasks that were necessary. Unlike other Wells Fargo locations, this one has their stuff down, and and they will make sure your problems are dealt with properly, and as fast as possible.
  • AL
    Allyson Lee
    May 17, 2017
    5.0
    Chris is the best! He is very friendly, helpful, knowledgeable and hilarious. I love this location because they never give me any problems. I've been here a couple years now and I don't plan on leaving anytime soon.

Frequently Asked Questions About Wells Fargo Bank

What deposit products does Wells Fargo Bank offer at this location?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the regular operating hours for Wells Fargo Bank's drive-through service?

The drive-through service is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sunday.