ANBTX has been serving the businesses and families of North Texas since 1875. We offer a comprehensive range of products and services, along with the expertise and support of our financial professionals, to help our customers meet—and exceed—their financial goals.
Terrible customer care, closed account without even give us a notification
MM
Mynetta Miles
Oct 23, 2024
2.0
My family has done business with ANBTX for several, several years. Whenever WE had any questions, issues with accounts, , etc… there was always one person that was available to assist us with a smile. She was courteous, professional, and you knew when she was there that things were getting handled. This person has been a fixture of this community and the Crandall location for 27 years. It would appear to me that if you have a business as necessary as a financial institution, you would want to have people to represent it as professional as your bank. Well, looks like that all changed at this location today. I just heard that Jackie Baker Hume was let go. Again, who lets professional, friendly, dedicated, loved by customers, dependable, people go??? SMH
TP
tawnee prestridge
Oct 23, 2024
2.0
I’m so sad to hear and shocked to learn y’all let Jackie Baker Hume go after 27 years! She was the face of the bank. She was always the first one to greet and help me all these years. I will miss her smile and her next place of business will be lucky to have her!
JW
james williams
Jan 19, 2023
1.0
The absolute worst customer service. Katrina is a horrible manager, they treat customers unfairly and refused to return a disability check from the VA. Ended up closing the account and going elsewhere. This bank is awful.
Frequently Asked Questions About American National Bank of Texas
What are the regular branch hours of American National Bank of Texas in Crandall?
The branch is open Monday to Thursday from 9:00 AM to 3:00 PM, and on Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays.
When is the drive-through service available at American National Bank of Texas in Crandall?
Drive-through service is available Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of banking services does American National Bank of Texas offer?
They offer personal checking and savings, safe deposit boxes, business banking, business loans and lines of credit, online banking, commercial loans, and mortgage lending services.
What mortgage-related services are available at American National Bank of Texas?
The bank provides mortgage lending, home loans, home equity lines of credit (HELOC), home equity loans, mortgage refinancing, FHA loans, and veterans mortgages.
How can I make an appointment with American National Bank of Texas in Crandall?
You can make a reservation online at https://anbtx.castlecustomerconnect.com/.
Where is American National Bank of Texas located?
The bank is located at 1023 West Highway 175, Crandall, TX 75114, United States.
Is there a drive-through available at the American National Bank of Texas Crandall branch?
Yes, the Crandall branch has a drive-through service available.
Which nearby services can help customers with legal matters when visiting American National Bank of Texas?
Michelle Cheney, Mediator & Attorney at Law, a local legal service provider, is nearby and can assist customers with legal needs.
What dining options are near American National Bank of Texas in Crandall if I want a meal before or after my visit?
Nearby food options include Domino's pizza restaurant, Pupusas & Tacos To Go (a Latin American food truck), and Rail Bar & Grill, offering a variety of dining experiences.
Are there any fitness or recreational facilities near American National Bank of Texas?
Yes, CrossFit Crandall gym and sports venue is nearby, great for customers interested in fitness activities before or after banking.