Prosperity Bank

Reviews

• MP

  Myrna Puga

  Jul 2, 2025
  5.0
  Mi banco Preferido..
• MD

  Marion Dobie

  Jun 30, 2025
  5.0
  Awesome people very patient & helpful
• MV

  Marissa Vega

  May 14, 2024
  5.0
  Carmen Garcia is beyond amazing she is so helpful and kind and really goes that extra mile in customer service this is the only location I go to just because of her thank you Carmen !
• JP

  Jo Ann Pena

  Dec 2, 2023
  5.0
  I have banked with Prosperity for 22 years ! The best bank best customer service all the way from Alice to Corpus Christi Tx
• CG

  C G

  Feb 13, 2021
  1.0
  I called to resolve a problem that was with my online banking account. I was speaking to Victoria and I was telling her about the problem. (I had to call back and get her name from Christian because she didn't tell me) She answered my question about my account by saying "I don't know what you want me to do ms. Garcia" she was so rude. Attitude from the beginning of the call. When I told her I would like to ge remote information on closing my account, before I could even get more information she said "call back on Tuesday, goodbye" and hung up on my face. I have been a loyal prosperity bank customer since 2016. I've run into a few problem but always try to look past them. Never have I had someone be as rude to me as Victoria was from this bank. This ruined me as a customer to this location or recommending anyone to prosperity bank ever again. And I have sent a handful of people to this specific location. I don't know what happened to the customer service at this location but it took a turn for the bad. She needs to be trained on proper customer service or find a job that doesn't require to interact with people since she is so easily set off.

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