Capital One Bank

3.2
77 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
105 S Denton Tap Rd, Coppell, TX
75019, United States

Hours

Reviews

3.2
77 reviews
5 stars
37
4 stars
6
3 stars
0
2 stars
0
1 star
34
  • DP
    Dave Petersen
    Oct 8, 2025
    1.0
    They forced Debit card customers onto the unreliable Discover network. I'm leaving this bank
  • KH
    kat H
    Sep 30, 2025
    5.0
    Dora is great helper. We had problems to open account online and she helped to resolve the problem. The other branch we went last week didn’t catch the part and I had to go through unnecessary route to do it.
  • JJ
    Jeanz
    Sep 3, 2025
    5.0
    I came in last Friday to make a withdraw in-person and WOW! Jenny, David, Farah and Dora were the best team I could have possibly walked into! I immediately complimented their bubbly, friendly personalities and eagerness to help! It is so common to see unkind and unmotivated personnel at branch locations, so this was a breath of fresh air!! Jenny was the clerk assisting in the withdraw and she was quick but thorough! The atmosphere was also amazing for a bank. It was beyond clean, there's a modern aesthetic and the music was so fun and alive! Thanks to you four for giving me such a smooth and quick experience!
  • AD
    Adam Drilon
    Aug 13, 2025
    5.0
    I enjoy going to this Capital One to handle any of my financial affairs. The staff are friendly and welcoming. The environment also has a cozy feeling to it. I receive a smooth transaction every time.
  • CA
    Casshina Alexander
    Jul 25, 2025
    5.0
    I had an excellent customer experience today at the Capital One branch located on Denton Tap Road in Coppell, Texas. A young man named David assisted me in obtaining my cashier's check and informed me about the Capital One café located inside Stonebriar Mall, which I had not known about before. If I had been aware, I would have visited that location more often. David truly went above and beyond by opening the door for me while I was holding my sleeping granddaughter. He recognized that she was heavy and offered his assistance without hesitation. Having someone like David at this location was refreshing; he genuinely understood what it means to provide outstanding customer service, ensuring that customers leave with a smile. I am rating my experience today with 5 stars. However, if I could give more stars, I would rate it 100 stars for David's exceptional help. Thank you, Capital One, for having such an outstanding person like David on your team! -Casshina Alexander:)

Frequently Asked Questions About Capital One Bank

Where is Capital One Bank located in Coppell, TX?

Capital One Bank is located at 105 S Denton Tap Rd, Coppell, TX 75019, USA.

What are the operating hours of Capital One Bank in Coppell?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.