They forced Debit card customers onto the unreliable Discover network. I'm leaving this bank
KH
kat H
Sep 30, 2025
5.0
Dora is great helper. We had problems to open account online and she helped to resolve the problem. The other branch we went last week didn’t catch the part and I had to go through unnecessary route to do it.
JJ
Jeanz
Sep 3, 2025
5.0
I came in last Friday to make a withdraw in-person and WOW! Jenny, David, Farah and Dora were the best team I could have possibly walked into! I immediately complimented their bubbly, friendly personalities and eagerness to help! It is so common to see unkind and unmotivated personnel at branch locations, so this was a breath of fresh air!! Jenny was the clerk assisting in the withdraw and she was quick but thorough!
The atmosphere was also amazing for a bank. It was beyond clean, there's a modern aesthetic and the music was so fun and alive! Thanks to you four for giving me such a smooth and quick experience!
AD
Adam Drilon
Aug 13, 2025
5.0
I enjoy going to this Capital One to handle any of my financial affairs. The staff are friendly and welcoming. The environment also has a cozy feeling to it. I receive a smooth transaction every time.
CA
Casshina Alexander
Jul 25, 2025
5.0
I had an excellent customer experience today at the Capital One branch located on Denton Tap Road in Coppell, Texas. A young man named David assisted me in obtaining my cashier's check and informed me about the Capital One café located inside Stonebriar Mall, which I had not known about before. If I had been aware, I would have visited that location more often.
David truly went above and beyond by opening the door for me while I was holding my sleeping granddaughter. He recognized that she was heavy and offered his assistance without hesitation. Having someone like David at this location was refreshing; he genuinely understood what it means to provide outstanding customer service, ensuring that customers leave with a smile.
I am rating my experience today with 5 stars. However, if I could give more stars, I would rate it 100 stars for David's exceptional help. Thank you, Capital One, for having such an outstanding person like David on your team!
-Casshina Alexander:)
Capital One Bank is located at 105 S Denton Tap Rd, Coppell, TX 75019, USA.
What are the operating hours of Capital One Bank in Coppell?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What banking services does Capital One Bank in Coppell offer?
They offer a range of banking services including opening bank accounts, cash and coin transactions, Ambassador help, online banking, business banking, savings, loans, and money transfer services.
How can I contact Capital One Bank in Coppell?
You can reach them by phone at +1 469-496-3630 or visit their website at http://www.capitalonebank.com.
Is there an ATM available at Capital One Bank in Coppell?
Yes, Capital One Bank offers ATM services at this location.
Does Capital One Bank in Coppell have a social media presence?
Yes, they have a Facebook page at https://www.facebook.com/103249804443020 under the name Capital One Bank.
Which nearby money transfer service can I visit near Capital One Bank?
Western Union, a money transfer service, is located nearby and can be a convenient option for your money transfer needs.
What dining options are available near Capital One Bank in Coppell?
Nearby dining options include McDonald's (fast food), Little Caesars (pizza restaurant), Chipotle Mexican Grill (Tex-Mex), The Biscuit Bar (American restaurant and cocktail bar), and Local Diner (breakfast and brunch).
Are there any gyms or fitness centers close to Capital One Bank in Coppell?
Yes, there are gyms nearby including 9Round Fitness and Barre3 for fitness and workout needs.
What nearby services are available if I need automotive help or fuel near Capital One Bank?
Nearby you can find Exxon gas stations and Goodyear Tires for automotive services and fuel needs.