Truist

Reviews

• MB

  Michael Blankenstein

  Oct 22, 2025
  5.0
  Very professional and friendly.
• AK

  Andrew King

  Sep 16, 2025
  5.0
  Andrew and Viana are always helpful and show that they know who you are and value you as a customer.
• SS

  Stealthy Sar

  Sep 12, 2025
  5.0
  I stopped by another local Truist branch, but i didn't felt welcomed nor appreciated. I'm glad I gave them another chance and visited the Colleyville location. From the moment I walked through the glass door, brand leader Diego welcomed with such a high level of world class grace and positivity. I had the pleasure of working with personal banker Vyanna as as well as Andrew M. Both personnel were quite the true delight to have met and assisted me in opening a new small business account. As fast as this world moves, its really nice to know there are people out there that still offers their time and hand to help local residents. I look forward to thousands of transactions with Truist. Colleyville definitely has the A1 Team locked down. Thank you for exceptional customer service.
• RC

  Raeyvannah Cross

  Mar 27, 2020
  5.0
  I've been going to this particular branch, whenever I've needed to visit a branch, since moving to Texas in 2011. Everyone is so friendly and eager to help. Much love to Cindy, Andrew, Jay, and everyone!!! I always look forward to my trips to this branch, just because the crew is so outstanding. They make me feel like family every time I walk thru the door.
• JJ

  JPGL

  Nov 21, 2018
  5.0
  Because Andrew made a difference:) Sung to tune of “The Edmund Fitzgerald” The legend lives on from the Wall Street on down Of the big bankers fail called ‘glitcha glumee’ Wall street it is said, never gives up its dead When the banking in November turns gloomy With an ACH score Five thousand bucks, maybe more And a routing number gets burly That transferring glue was a bone to be chewed When these mistakes in November come early. BBT bank was the pride of the American side Serving daily all states including Wisconsin As the big bankers go, it was more personal than most With BBT’s crew and a guy named Andrew well seasoned Concluding some terms with a couple of client firms Andrew took one more customer a dealin And later that day when the closing bell rang It was the ACH issues his client be feelin'? Andrew’s keyboard and the wires made a tattle-tale sound And his voice broke over the railin And this customer knew, as the Andrew did too, T'was the glitch of November come stealin'. The ACH missed its date and the breakfast had to wait When that witch of November came slashin'. When the afternoon came it was broken hearts & rain In the face of this banking whirlwind. When suppertime came, Andrew came on deck sayin'. Joe, go home, I’ll call you when I need ya. At Five P. M. A cell phone call came in, the big guy said Joe, in the morning I’ll see ya BOA called in they had bad customer service comin' in And their bank and their reputation now terrible And later that night when the BOA turned out its lights Joe turned to BBT to save him from Peril Does any one know where the love of God goes When banking turns the minutes to hours? The bankers all say they'd have made the wire OK If they'd put fifteen minutes of service more in her. BOA should be split up or they should be capsized; As they lose customers and take on water. For me, of BOA, all that remains is the faces and the names Of their lost customers and their sons and their daughters. Now this customer rolls, and belt’s out as he sings About BBT’s employees and groovers. Yes, for me, Andrew’s service is a customer's dream; The others and their banks are for losers. And further you should know from this customer Joe He appreciates that BBT Andrew’s so ember’d And as the land banks go and its customers all know BBT and the big guy will be remembered. In a season called fall in Colleyville it’s prayed, Keep this Andrew here and holding the ball Now my clock bell chimed till it rang twenty-nine times For each member of the BBT team, one and all The legend lives on from wall street on down Of the big bankers fail they call 'Glitcha Gumee'. Wall street, they said, never gives up its dead When the glitches of November come early!

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