Prosperity Bank

2.6
26 reviews

About

BankATMProsperity Bank
At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC

Location

Prosperity Bank
152 North Washington Ave., Cleveland, TX
77327, United States

Hours

Reviews

2.6
26 reviews
5 stars
8
4 stars
1
3 stars
2
2 stars
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1 star
12
  • KH
    Kevin Hull
    Oct 3, 2025
    5.0
    Special shoutout to Lexie for providing excellent and unmatched customer service - I will be back for future needs - she is one of the kindest people I’ve met!
  • HW
    Harley White
    Jul 9, 2025
    1.0
    I had a completely unacceptable experience with Prosperity Bank in Cleveland and do not recommend them. As a business manager, I regularly deposit funds and exchange currency through their drive-through, but today I was told I couldn't get a cashier's check with cash in hand because my name isn't on the account, despite the fact that I manage the account and had the cash ready for the transaction. The bank's refusal to issue a cashier's check under these circumstances is baffling and unprofessional, causing unnecessary inconvenience and frustration. I expected better customer service and flexibility, especially given my consistent banking relationship with them.
  • DR
    Daney Estrada Ruiz
    Apr 19, 2023
    1.0
    HORRIBLE CUSTOMER SERVICE!!!
  • JH
    John Hallum
    Nov 23, 2021
    2.0
    Wide had a account here the bank is a little behind the times. Wish for her and myself they offered cash deposits at the atm that posted directly to her checking account. I personally use wells Fargo and they are up to date and speed with deposits. I can put cash in or do mobile deposits with checks and it's almost instantly, moneys there. Prosperity bank needs to get up to date and speed when they built the new bank in Cleveland, tx we figuredthey would have had some of the bells and whistles but NOPE.
  • TM
    Ted Mingus
    Jun 22, 2019
    5.0
    I have found the bank employees to be the most engaging friendly and efficient group of folks I have ever banked with. I am in my late sixties and have moved often and had many banks. This group in Cleveland or anywhere else I travel in Texas are great. This is the first time ever for me give a review for anyone. They have been such a blessing for me I would like others to know about them. Have been a customer about 8 years.

Frequently Asked Questions About Prosperity Bank

What financial services does Prosperity Bank offer at the Cleveland, TX location?

Prosperity Bank provides checking, savings, credit cards, loans, online banking, mobile services, Trust Management, Business Lending, and Mortgage Loans.

What are the regular in-branch hours for Prosperity Bank in Cleveland, TX?

The branch is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.