Prosperity Bank

2.6
26 reviews

About

BankATM
At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC

Location

Prosperity Bank
152 North Washington Ave., Cleveland, TX
77327, United States

Hours

Reviews

2.6
26 reviews
5 stars
8
4 stars
1
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1 star
12
  • KH
    Kevin Hull
    Oct 3, 2025
    5.0
    Special shoutout to Lexie for providing excellent and unmatched customer service - I will be back for future needs - she is one of the kindest people I’ve met!
  • HW
    Harley White
    Jul 9, 2025
    1.0
    I had a completely unacceptable experience with Prosperity Bank in Cleveland and do not recommend them. As a business manager, I regularly deposit funds and exchange currency through their drive-through, but today I was told I couldn't get a cashier's check with cash in hand because my name isn't on the account, despite the fact that I manage the account and had the cash ready for the transaction. The bank's refusal to issue a cashier's check under these circumstances is baffling and unprofessional, causing unnecessary inconvenience and frustration. I expected better customer service and flexibility, especially given my consistent banking relationship with them.
  • GR
    Gary Rohrback
    Aug 15, 2024
    1.0
    They don’t call back
  • PW
    patricia whiddon
    Sep 1, 2023
    1.0
    The bankers are rude..Always new people... I have banked here for years. Will be changing my bank.. Seems every time I come there is a new problem.. The new people are always lost... The bank keeps getting slower and slower and and they are rude...

Frequently Asked Questions About Prosperity Bank

What financial services does Prosperity Bank offer at the Cleveland, TX location?

Prosperity Bank provides checking, savings, credit cards, loans, online banking, mobile services, Trust Management, Business Lending, and Mortgage Loans.

What are the regular in-branch hours for Prosperity Bank in Cleveland, TX?

The branch is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.