Truist

2.4
11 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2312 MAIN ST, CADDO MILLS, TX
75135, United States

Hours

Reviews

2.4
11 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 star
7
  • BL
    Byron Leonard
    May 17, 2022
    1.0
    Horrible banking experience. Another location resolve the same issue I had here in Caddo Mills something they simply could “ not “ resolve. Even after accessing my online banking. Ignorance is bliss, Un professional. Simply did not want to help customer.
  • TT
    TxQuax
    Jun 2, 2020
    5.0
    5+ Stars! After attempting to complete a task online approximately 2 weeks ago, I received a message I needed to complete in branch for verification purposes. I called and spoke to a very nice gentleman (Jason) to explain what I needed and he stated they could absolutely take care of me there as I had never been to this branch. When I arrived, he was unavailable at the time and another gentleman (Robby) assisted me. He listened very patiently to what I needed and what I was trying to accomplish, he was very nice and professional throughout my visit. I had a need to follow up with a call yesterday and again spoke with Robby who stated he need to look into my questions and would call me back. I received his call back quite promptly. My original visit had to be completed through the drive through as Covid-19 safety procedures were in place and it couldn’t have gone any smoother. My interactions with this bank have been top notch, first class customer service from my initial phone call, the nice young lady who greeted me at the drive through and the fantastic service Robby has provided.....well done BB&T !!
  • KM
    Katie Mendonca
    May 15, 2018
    1.0
    Bank employs a notary but will not notarize for the public, even for a fee. Really discourages me from seeking an account with them, due to lack of flexibility and refusing to provide this vital service to the small community in which they are located.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.