RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
Terrible customer service, with uninformed, impractical, and completely ignorant customers plead for help when a loan, thats 98% paid-off, is having trouble finishing payments with NO JOB
MB
Mar B
Sep 15, 2025
1.0
JUST CAME FOEM DRIVE THRU AND I WENT TO DEPOSIT A CHECK AND $500 in cash THE YOUNG TENNAGE GUY “ FORGOT” to DEPOSIT MY CASH TO SAVINGS I WENT BACK AND TOLD HIM AND HE SAID HE FORGOT BEWARE AND ALWAYS LOOK AND SEE HOW MUCH U HAVE IN UR ACCOUNT BEFORE DEPOSITING !! I WILL CONTACT THE MANEGER ABOUT THIS !!! Almost cost me $500!!! He almost ROBBED ME 500!!
JJ
John Johnson
Aug 1, 2025
1.0
I simply wanted to sit down and speak to a representative and go over my options. This apparently isn’t the place for that. I have never had an experience like this at a RBFCU location. Banking doesn’t exempt you from customer service. Blown away by the experience of unprofessionalism displayed today…..
KK
katie
Jul 1, 2025
5.0
I was helped by Ann!!!! She took care of my situation, was very kind, and I felt like she went above and beyond to make sure I was good to go. Thank you Ann and god bless you!
Frequently Asked Questions About RBFCU - Bulverde Crossing
How do I open my account with RBFCU?
You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.
Where can I find the closest RBFCU branch or ATM near me?
We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.
What transactions require my ID?
You must present a photo ID when making cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges*, check cashing, requesting cash back on a deposit, requesting a cashier’s check or money order and receiving information about your account.
*RBFCU does not exchange foreign currency.
What are the regular lobby hours for RBFCU - Bulverde Crossing?
The lobby is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
When is the drive-through service available at RBFCU - Bulverde Crossing?
Drive-through is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Is RBFCU - Bulverde Crossing open on major holidays?
The branch is closed on certain holidays including September 1, October 13, November 11, November 27, and December 25, 2025.
How can I open an account with RBFCU?
You can complete your application online if you are 18 or older at rbfcu.org/membership.
What types of accounts and loans does RBFCU - Bulverde Crossing offer?
They offer checking, savings, money market, IRAs, credit cards, and various loans including auto, personal, student, home, home equity, FHA & VA, new construction, land, home improvement loans, as well as business accounts and loans.
What banking services require presenting a photo ID at RBFCU?
A photo ID is required for transactions such as deposits, withdrawals, loan or credit card payments, cash advances, currency exchanges, check cashing, requesting cash back, cashier's checks, or receiving account information.
Does RBFCU - Bulverde Crossing have wheelchair accessible facilities?
Yes, the branch has wheelchair accessible entrance, parking, and drive-through services.
Which nearby places can I visit around RBFCU - Bulverde Crossing?
Nearby you can visit the Mammen Family Public Library for community resources, The Home Depot for home improvement needs, and the Equipping Voices Toastmasters Club for social services and community engagement.
Are there dining options near RBFCU - Bulverde Crossing?
Yes, you can enjoy meals at 46th St. New York Style Pizzeria, a popular spot for pizza and Italian cuisine nearby.
What automotive services are available near RBFCU - Bulverde Crossing?
Nearby services include Penske Truck Rental for truck and RV rentals, and Tool & Truck Rental at The Home Depot for machine and tool rentals.