Truist

3.2
22 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1660 BRIARCREST DR, BRYAN, TX
77802, United States

Hours

Reviews

3.2
22 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
2
1 star
8
  • TJ
    Tonette Johnson-Jenkins
    Jun 26, 2025
    5.0
    I cash a check there every week from my employer and the is very friendly when you walk in to be served
  • CW
    Calvin Winters
    Dec 4, 2017
    1.0
    Hands down the worse bank I’ve ever did business with! Customer service is horrible and every time I went there I had problems getting my money out! They aren’t even worth the 1 star I had to give them to write this review!
  • ME
    Michael Ellis
    Apr 17, 2017
    5.0
    Always courteous and kind. Management works hard to make customers happy. Thank you!
  • AH
    Aaron Hendrick
    Apr 24, 2015
    1.0
    Cannot stand this bank. Understaffed so the line inside or the drive-thru takes FOREVER. They have tons of fees that I didn't have with Citibank. Deposits take forever to clear. The mobile app works well and I try to do all my banking online so that I never have to go to the bank.
  • RR
    RC Rodriguez
    Jul 17, 2014
    1.0
    This Bank is a RIPOFF, do not use this bank. Even though you deposited the money it is not in the bank they will only release $100 dollars of any deposit. Meaning you will get an overdraft fee, even though money is there. Customer Service is horrible, drive through banking takes at least 10 - 15 minutes to get business done, the wait inside the bank will also take 10 - 15 minutes if not longer. Not only that but they also have a monthly fee, and if you go over your allowed transactions for that month you will be charged for every item going over that limit. I do not see them staying here very long, because we are not the only ones pulling our accounts out of this bank.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.