At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC
Went inside to withdraw money from my debit card at the teller window. Because my ID and debit card show my legal name, which is a mononym (no first AND last name, just 1 name) they stated they won't help me because I am different, I HAVE to have a first and last name.
That is not only discrimination, it's biased.
The teller, Carol, continued to make faces as she confered with her supervisor who was assisting another person. I mentioned I'd wait to speak with her, Bobbi.
Bobbi called me over to Carol's window and asked for my ID and debit card and walked over to another higher up. A fellow teller came back to their window and Carol in a derogatory manner shared what had happened, and not in quiet tones. When Bobbi returned, she advised Carol how to process the withdraw. I thanked Bobbi and sadly Carol continued her derogatory mannerisms, including telling me, in a flippant way, that I had to go with her to her machine as she thought I had to put in my pin (she learned otherwise) 🥴
Funny, they've customer service appreciation month papers taped around the office, advising ones to give a shout out if someone has gone above and beyond. Carol must have missed that memo
KE
Kendall Estep
Aug 15, 2023
5.0
Nice people, attentive staff and decent lobby coffee… also cute candy dispensers.
PH
Paul Hirschler
Aug 3, 2021
4.0
It's a bank. Not much more to be said.
It does irk me to be asked for ID when I am depositing a check drawn on that bank, into my account, that I have had for decades.
What services does Prosperity Bank in Bryan offer?
Prosperity Bank provides checking, savings, credit cards, loans, online and mobile banking, as well as trust management, business lending, and mortgage loans to help manage wealth, build homes, and grow businesses.
Where is Prosperity Bank located in Bryan, TX?
Prosperity Bank is located at 2807 S Texas Ave, Bryan, TX 77802.
What are the regular branch hours for Prosperity Bank in Bryan?
The branch is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on Saturdays and Sundays.
When is the drive-through at Prosperity Bank in Bryan open?
The drive-through is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:30 AM to 1:00 PM, and closed on Sundays.
Is Prosperity Bank open on major holidays?
Prosperity Bank is closed on Veterans Day, Thanksgiving Day, and Christmas Day. On Christmas Eve, it operates from 9:00 AM to 1:00 PM.
How can I access Prosperity Bank's mobile banking app?
You can download the Prosperity Mobile Banking app from the Apple App Store or Google Play Store.
What nearby financial institutions are close to Prosperity Bank in Bryan?
Nearby financial institutions include Guaranty Bank & Trust, First Financial Bank Texas, and Extraco Banks, which could be useful for exploring additional banking options in the area.
Are there any nearby restaurants where I can grab a meal before or after visiting Prosperity Bank?
Yes, nearby restaurants include Kettle Restaurant, Little Caesars Pizza, China Wok Express, and 7 Brew Coffee, providing a variety of dining options around the bank.
What nearby services can complement a visit to Prosperity Bank?
Nearby services include The UPS Store for printing and shipping, Midas and Texas Tires 46 for automotive needs, and Fred Loya Insurance for insurance services, offering convenience when handling multiple errands.
How can nearby places assist in planning my visit to Prosperity Bank?
Customers can coordinate visits with nearby locations like Walgreens for pharmacy needs or the LibertyX Bitcoin ATM for cryptocurrency transactions, maximizing the convenience of the area around the bank at 2807 S Texas Ave.