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For more than 130 years, First Financial has been serving the financial needs of customers just like you. Our “One Bank, multiple regions” concept combines the best of “Big Bank” customer benefits with the local decision-making and community involvement of a community bank. With multiple regional banks and 78 locations throughout Texas, we offer convenient banking options with a local, personal touch. And because we’re one bank, you can visit any of our locations and receive the same friendly service.
Unfortunately, we did not have a good experience with this bank.
1) We were looking for a local bank to set up a checking and savings account. For the checking account, we opted to have a debit-only card. We also opted out of overdraft protection. What we did not know is by not having overdraft protection/the ability to run the card as a credit card, you cannot order items online or shop at any establishment that does not ask for a pin.
2) Our fourth week of being with this bank, my weekly check from work had a hold placed on it that was set to last 18 days. When I called the customer care center, the reason I was given was that I “was a new customer.” When I went into the local branch, the representative said the hold was placed by a member of a different branch, but I was not given another reason.
3) We opted to close both accounts due to our experience. We were charged $50 total, $25 per account, since we had been customers for less than 6 months.
Those who work in the bank are very nice, but we did not feel well informed of policies regarding the debit card, holds on cleared checks, and on account closing fees. The bank’s policies and structure are not good.
AM
Amanda Madera
Jan 31, 2025
4.0
Great bank, terrible brain rot on the t.v.
TB
Toy Barfield
Jun 15, 2022
5.0
Never had any problems. Everyone very nice.
JS
Juan Suarez
Jan 4, 2021
5.0
Always great service great people
SM
Shelena Kay Morrow
Sep 25, 2018
5.0
Love this bank. They are always helpful and really care about their customers. You can get a debit card on premises and they have loans and wealth management accounts. It is a Texas Bank but they are associated with some other Banks for ATM privileges.
Frequently Asked Questions About First Financial Bank
What are the regular business hours for First Financial Bank in Bridgeport, TX?
The bank is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does First Financial Bank offer drive-through banking services?
Yes, drive-through banking is available Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. There is no drive-through service on Sundays.
Is online banking available at First Financial Bank, and what are its hours?
Online banking services are accessible 24/7, seven days a week.
Do I need to make an appointment to visit First Financial Bank?
No appointment is required to visit or use services at First Financial Bank.
Where is First Financial Bank located in Bridgeport, TX?
The bank is located at 909 Stevens Street, Bridgeport, TX 76426, USA.
How can I contact First Financial Bank for customer service?
You can contact customer service by phone at +1 940-683-8700 or by email at customerservice@ffin.com.
What social media platforms is First Financial Bank active on?
First Financial Bank has a presence on Facebook, Instagram, Twitter, LinkedIn, and YouTube.
Are there nearby dining options close to First Financial Bank?
Yes, Stevens Street Grill, a steakhouse, is located nearby and offers a great option for dining before or after your banking visit.
What local attractions are near First Financial Bank that I can visit?
The Wise County Veterans Memorial Museum is close by, providing a chance to explore local history when visiting the bank.
Are there other banking options near First Financial Bank in Bridgeport?
Yes, First Financial Bank Texas is another banking and financial service located nearby, giving customers convenient financial service choices.