RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
Walked in to establish an account. Was met with "Go wait over there" followed by "We can't help you right now we are short-staffed on Saturday, you'll need to come back this afternoon." Took my business next door to Security Service and was met with excellent customer service and open arms. The choice was obvious. Go where you're welcome.
RL
Raven Loftin
Oct 10, 2025
1.0
RBFCU used to be a good institution. What they have in good rates they lack in good customer service. RBFCU has no empathy for their customers and a situation they may be in. Being a longtime member of RBFCU they could care less if you take your business elsewhere
MS
Miquel Stewart
Mar 1, 2025
2.0
RBFCU started fine in 2021. The first two years service were timely and easy to work with. Whatever changed has made it beyond difficult, from associates answering the phone unable to do their jobs or carry through with what they said they'd do to apparently deleting our discussions. Looking for a better place to take my money as we speak.
You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.
Where can I find the closest RBFCU branch or ATM near me?
We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.
What transactions require my ID?
You must present a photo ID when making cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges*, check cashing, requesting cash back on a deposit, requesting a cashier’s check or money order and receiving information about your account.
*RBFCU does not exchange foreign currency.
What are the regular operating hours for RBFCU - Boerne?
RBFCU - Boerne is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM. The branch is closed on Sundays.
When is the drive-through service available at RBFCU - Boerne?
The drive-through is available Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Are there any holiday closures at RBFCU - Boerne I should be aware of?
Yes, RBFCU - Boerne is closed on the following holidays: September 1, October 13, November 11, November 27, and December 25, 2025.
How can I open an account with RBFCU?
You can easily open an account online if you are 18 or older by completing the application at rbfcu.org/membership.
What identification is required for transactions at RBFCU - Boerne?
You must present a photo ID for transactions such as deposits, withdrawals, loan or credit card payments, cash advances, currency exchanges (note: foreign currency exchange is not offered), check cashing, cashier’s check or money order requests, and account information inquiries.
What types of financial products does RBFCU - Boerne offer?
RBFCU - Boerne offers a variety of products including checking and savings accounts, money market accounts, IRAs, credit cards, and various loans such as auto, personal, student, home, home equity, FHA & VA, new construction, land, home improvement, business loans and business credit cards.
What insurance services are available at RBFCU - Boerne?
Insurance services include homeowners, auto, personal, commercial insurance, wealth management, retirement, trust services, and health care insurance plans.
Is RBFCU - Boerne accessible for customers with disabilities?
Yes, RBFCU - Boerne has a wheelchair accessible entrance, wheelchair accessible parking, and offers drive-through service.
What nearby stores can I visit for automotive services after visiting RBFCU - Boerne?
Discount Tire and Jiffy Lube are nearby and offer tire services, repairs, and oil changes, making them convenient stops for automotive care after your banking visit.
Are there any dining options close to RBFCU - Boerne?
Yes, nearby restaurants include Domino's Pizza, Jersey Mike's Subs, Papa Murphy's Take 'N' Bake Pizza, El Rio Mexican Restaurant, Marble Slab Creamery, and Burger King, which offer a variety of fast food, pizza, Mexican cuisine, and ice cream options.
What healthcare facilities are located near RBFCU - Boerne?
Nearby healthcare providers include DaVita Boerne Dialysis Center, Johnson Eye Care, Eyes on Main - Boerne, ANY LAB TEST NOW®, NewSound Hearing Centers, and Boerne Dialysis Center, offering a range of services from dialysis to eye care and laboratory testing.