RBFCU - Bedford

Reviews

• EN

  E N

  Nov 15, 2025
  5.0
  Opened up an account here and Ryan was our Representative. He was outstanding! Very helpful, knowledgeable, pleasant, and informative!! Thanks Ryan for all you did for us. They’re lucky to have you as an Employee!
• CM

  Candice Mcmanaway

  Oct 23, 2024
  1.0
  Do NOT Do NOT do business with this bank. Please take head to my message! I opened a business account and a personal account with this bank 7 years ago. I had business income coming into the bank as well as my employment income in the beginning. Long story short after being nickel and dimed and constantly treated like I was being done a favor by being able to bank with this company I no longer utilized them for either of these accounts. I did however re-finance my vehicle through this company. For the most part I didn’t have to many issues over the years I paid my bill end of story. However I had a very minimal remaining balance and did a payoff through Carmax about 3 weeks ago. I callled initially on the 7th for a 10 day payoff was given one amount. I go to Carmax on the 9th to do the actual transaction and now it has become $400 more. After several unprofessional conversations and being given two more incorrect amounts over the phone when calling I was able to get to the bottom of it or so I thought. Deal is done I pay the additional $400 and move on. Almost 3 weeks later now that I am no longer a customer of theirs I am Being called and told I now owe almost another $300. I explain my rough previous experience between the days of the 7th and the 9th because I’m being told the reason I was given on the 9th is the same reason why I somehow now owe more?? The person I speak with basically tells me. You may be right but not looking into it. You owe this amount I don’t care about what you’re saying end of story. I’ve never been more upset with a bank a company and a person in my entire life. How much more must a person be dragged?? Not only that the company messed up themselves in regard to over charging me in the last days and they admitted it and promised to pay me for this. I was just going to let that go. That didn’t matter either. Trust me this small company is a small Texas company for a reason! Their customer service doesn’t extend passed their minimum wage based tellers!!! All of the over paid manager level or above employees that work for and run this company only care about one thing and that’s the almighty dollar at any cost!!
• AC

  abraham cruz

  Jan 11, 2022
  1.0
  This trash bank don't cash it any checks if you don't have social security number and they request you personal information 😡😡😡😡😡😡😡
• ES

  Emily Seeton

  Apr 4, 2019
  5.0
  Great place to bank with fantastic customer service.
• IP

  ItsNathanWillis :P

  Feb 4, 2019
  5.0
  Awesome team, great service, great accounts and it’s all free!

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