Capital One Bank

2.4
78 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
3775 Stagg Dr, Beaumont, TX
77701, United States

Hours

Reviews

2.4
78 reviews
5 stars
25
4 stars
2
3 stars
2
2 stars
3
1 star
46
  • DW
    D W
    Nov 12, 2025
    1.0
    I opened an account with capitol one for local convenience... Very exhausted with mobile banking due to always prolonged services. However, no calls will ever be answered by anyone in the actual institution (capitol one). You will have delaying issues to access your money with mobile deposit that they will not be expressed to you until too late. They also will not be able to do anything about it besides wait. I am not happy with the one service I needed from capitol one... Highly regretting opening this account. - NEGATIVE STARS -
  • RG
    RAMCO SAND & GRAVEL
    Oct 21, 2025
    1.0
    Can't ever speak to anyone in the local branch over the phone. Always transfers to call center where the person on the other end doesn't know me. I want to talk to someone at my branch.
  • YL
    Yancy Logistics LLC
    Oct 10, 2025
    1.0
    Worst Location that I have Ever Been To and I have Been with Capital one for 12 years Tellers Were Rude and impolite and had The Line Waiting So Long and They don’t Care to Treat Customers Well Never Again Will I let Them Treat me like Dirt Will not be Returning to this Location…..NOT RECOMMEND!!!!
  • KE
    Kimberleigh Edwards
    Oct 5, 2025
    2.0
    I came in to get a cashier’s check and was short the first time, so I had to come back for a second one. When I returned, the new cashier’s check was printed with the wrong date — two days in advance instead of the actual date. This could have caused issues with my apartment payment, but thankfully it didn’t. I just want to advise others to double-check all details before leaving, as mistakes like this can be stressful. Please be more careful when issuing official documents like cashier’s checks.
  • RS
    Rick Straub
    Jul 3, 2025
    1.0
    Got a fraudulent charge on my debit card for $1153.00 and CapOne is holding my money for 10 days before reimbursing my account. Oh and it’s 4th of July vacation time. Talked to a representative who transferred me to a supervisor named Andre who told me he really didn’t care wasn’t going to help and hung up on me. What a total disgrace. I won’t have to cancel vacation but won’t be able to do all we wanted. Really poor customer service.

Frequently Asked Questions About Capital One Bank

What are the regular business hours of Capital One Bank at 3775 Stagg Dr, Beaumont?

Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does Capital One Bank offer drive-through banking hours?

Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.