Wells Fargo Bank

2.8
52 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
1825 S Pleasant Valley Rd, Austin, TX
78741, United States

Hours

Reviews

2.8
52 reviews
5 stars
22
4 stars
1
3 stars
1
2 stars
1
1 star
27
  • SA
    Stas Asadov
    Jan 5, 2026
    1.0
    I’m yet to spend less than 30-45 min here. Always a line, always moves slow, and usually only 1 clerk working. This location needs to have 2-3 clerks
  • RR
    Robby
    Dec 23, 2025
    1.0
    9:26am: After waiting approximately 26 minutes without receiving service from a teller, I took two selfies of myself only while standing in the lobby. No staff, customers, or secure areas were included. Without any warning or request to stop, the branch manager told me I was permanently banned from the location. Security then made unnecessary physical contact while I was already exiting the premises. I was later told that returning would result in criminal trespass. The escalation was extreme, unexplained, and disproportionate to the situation. This was by far the worst experience I’ve had at a Wells Fargo branch.
  • CM
    Chazia Miles
    Sep 30, 2025
    5.0
    Staff is professional, courteous, and knowledgeable.
  • CC
    Chieftess Cynthie
    Sep 16, 2025
    1.0
    You have to make a appointment to open a New Account, I had called prior was not told of this, was not told my old account 20 years prior had the first husband name so I couldn't open up a new account without my divorce papers. I offered my wedding license of 1st marriage and my wedding license of second marriage. They refused me, I am a prior employee of Wells Fargo Bank. I'm a Honorable Military Veteran, I'm 29 years retired from nursing Sept 2025. Chieftest Cynthie ggrandpa President James Polk. The New account staff was mean to me. Age 63.8
  • A2
    ALL STAR GROCERY #2
    Aug 2, 2025
    1.0
    They should have separate tellers 2 tellers for every customer not enough teller 15-25 customer waiting on line insane service

Frequently Asked Questions About Wells Fargo Bank

What are the banking services offered by Wells Fargo Bank at 1825 S Pleasant Valley Rd, Austin?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products. They are a Member FDIC institution.

What are the operating hours for Wells Fargo Bank in Austin?

Wells Fargo Bank is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.