Wells Fargo Bank

2.8
77 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
3216 W Braker Ln, Austin, TX
78758, United States

Hours

Reviews

2.8
77 reviews
5 stars
29
4 stars
3
3 stars
2
2 stars
7
1 star
36
  • ML
    Mark Lashley
    Nov 4, 2025
    1.0
    I have attempted to take cash from the ATM multiple times over the last year because it convenient for me when I am driving home for work. It's always been empty.
  • RP
    Roberto Perez
    Sep 29, 2025
    2.0
    Went in to ask for checks. 2 small book and a check cover. Was quoted 40 ton45 dollars..wow. then asked for an extra ATM card. Nix on that too. One card per customer. No exceptions. Very disappointed. Have been doing business with Wells Fargo for years. I had my business account with them. So not happy with them.
  • ST
    Sally Tyman
    Sep 4, 2025
    5.0
    I can not speak more highly of the pure gentleman that have helped me at this branch. The manager Sergio went out of his way to speak to my employers (who were trying to treat me poorly) to advocate for my best interest. This was made even more admirable because I wasn't even a Wells Fargo customer. He took hours out of his day for communication with my employers, me, and other people involved just to make sure that I was helped as much as was in his power. While Sergio was in meetings, my call was forwarded randomly to a teller named Amir. Not only was he friendly/respectful/knowledgeable, but he went above and beyond as well. He also called my employers, checked in with Sergio, and advocated for me multiple times. Days later, I came into the branch. I happened to get Sergio and Amir at the counter. They both recognized my name, and immediately remembered me. Both men apparently inquired multiple times to see if I had been taken care of. People like this are rare and ANY company should be more than lucky to have them represent their brand. This branch manager and his teller Amir should be the golden standard for not only Wells Fargo, but people in general. Thank you both so much!
  • SS
    Sam
    Aug 14, 2025
    5.0
    The staff here is very efficient👍
  • KM
    kaira marie
    May 28, 2025
    1.0
    they made me wait for god knows how long because of a simple check - takes the woman way longer than usual just to deposit my check only to tell me the check is not gonna be available on my account today. This has never happened since being a member with them. I’ve deposited checks more than 5k+ and showing up to THIS location was apparently a problem.

Frequently Asked Questions About Wells Fargo Bank

What services does Wells Fargo Bank offer at this branch?

This branch offers a full suite of banking solutions, including personal and business checking accounts, credit cards, savings tools, and deposit products.

What are the operating hours for Wells Fargo Bank at 3216 W Braker Ln?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.