Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
My first complaint is that now we need appointments for everything. Before it was so simple, you could just go in and they would assist you. We walk in. There's people not that busy but you need a apartment. That is just annoying.i wanted to open a bank account that it makes you not wanna open one.
ER
Esther Ramirez
Dec 5, 2025
1.0
This branch has the worst reviews and I understand why now. Denisse was rude and horrible at customer service! I was blamed for the reason I had to wait so long. Then threatened me with do you want me to finish or not. When I asked to speak to the manager, I think her name was Karen, she was just as rude and blamed me as well, told me my complaints were only going to make me wait longer. Wow that’s great customer service. Don’t waste your time going to this branch go to the branch on congress and oltorf they are great and never have a problem with the amount of transactions I have, if I am there first I get taken care of first.
JC
Jesus Guillermo Acosta Corral
Oct 3, 2025
5.0
Muy fácil
SD
Steven Davila
Sep 4, 2025
1.0
Horrible drive thru service for commercial customers!! Unbelievable wait time with only 1 car at the window!
JL
joe lane
Nov 5, 2016
1.0
I run a business and they are constantly short changing my change orders. They lie to me and tell me I'm wrong when I go in there and they have simply neglected to give me $200-500 when it comes to my change. Sometimes this is difficult to notice until I get back to my business as the money is in a bag and I'm usually in a hurry. This impacts more than just my time as I have to pay people to waste their time in this terrible place full of terrible people.
Id like to add something. A new wells fargo has opened closer to where i work anf they have employees who are capable of counting. However. The will to serve your clinentelle is next to none as an entire industry. Wells fargo is by far the worst offender of this unwillingness to serve your clientelle. Open 9-1 is entirely pountless and dosent help anyone. The drive through that is stated to be open 9-2 is really open until 1:45. They would have to weed out those last minute people, cause, come on. Who cares about the customer.
What services does Wells Fargo Bank offer at this location?
Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products.
What are the regular business hours for Wells Fargo Bank?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does Wells Fargo Bank offer drive-through services?
Yes, the bank offers drive-through services during its regular business hours, Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM.
How can I schedule an appointment at Wells Fargo Bank?
You can book an appointment online through their scheduling link: https://appointments.wellsfargo.com/maa/appointment/?storeid=WF06813
Does the Wells Fargo Bank location offer services in languages other than English?
Yes, Spanish is offered as a language at this Wells Fargo Bank location.
What special holiday closures should I be aware of at this Wells Fargo Bank?
The bank is closed on November 11, 2025, and November 27, 2025 for holidays.
What is the address and contact number for this Wells Fargo Bank branch?
The branch is located at 2028 E BEN WHITE BLVD STE 516, Austin, TX 78741. You can reach them at +1 512-794-4966.
Are there any insurance agencies near Wells Fargo Bank that might complement banking services?
Yes, nearby insurance agencies include Allstate Insurance Agent: Martha Ortiz and Nationwide Mutual Insurance Company, offering convenient financial service options close by.
Which nearby businesses provide essential home and property services around Wells Fargo Bank?
Nearby businesses such as Blue Paw Energy Service for electrical and HVAC services, Purple Fencing Company for building contracting, and Your Smart Roof for roofing services provide convenient home and property maintenance solutions.
What local amenities near Wells Fargo Bank might be useful before or after a visit?
Aspire Food Group USA offers grocery, gas station, and restaurant services nearby; and Passport Health South Austin Travel Clinic is available for travel health needs, making it easy to take care of various errands in one trip.