Wells Fargo Bank

2.5
99 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
2028 E BEN WHITE BLVD STE 516, Austin, TX
78741, United States

Hours

Reviews

2.5
99 reviews
5 stars
28
4 stars
7
3 stars
4
2 stars
3
1 star
57
  • VR
    Vanessa Rodriguez
    Dec 29, 2025
    1.0
    My first complaint is that now we need appointments for everything. Before it was so simple, you could just go in and they would assist you. We walk in. There's people not that busy but you need a apartment. That is just annoying.i wanted to open a bank account that it makes you not wanna open one.
  • ER
    Esther Ramirez
    Dec 5, 2025
    1.0
    This branch has the worst reviews and I understand why now. Denisse was rude and horrible at customer service! I was blamed for the reason I had to wait so long. Then threatened me with do you want me to finish or not. When I asked to speak to the manager, I think her name was Karen, she was just as rude and blamed me as well, told me my complaints were only going to make me wait longer. Wow that’s great customer service. Don’t waste your time going to this branch go to the branch on congress and oltorf they are great and never have a problem with the amount of transactions I have, if I am there first I get taken care of first.
  • JC
    Jesus Guillermo Acosta Corral
    Oct 3, 2025
    5.0
    Muy fácil
  • SD
    Steven Davila
    Sep 4, 2025
    1.0
    Horrible drive thru service for commercial customers!! Unbelievable wait time with only 1 car at the window!
  • JL
    joe lane
    Nov 5, 2016
    1.0
    I run a business and they are constantly short changing my change orders. They lie to me and tell me I'm wrong when I go in there and they have simply neglected to give me $200-500 when it comes to my change. Sometimes this is difficult to notice until I get back to my business as the money is in a bag and I'm usually in a hurry. This impacts more than just my time as I have to pay people to waste their time in this terrible place full of terrible people. Id like to add something. A new wells fargo has opened closer to where i work anf they have employees who are capable of counting. However. The will to serve your clinentelle is next to none as an entire industry. Wells fargo is by far the worst offender of this unwillingness to serve your clientelle. Open 9-1 is entirely pountless and dosent help anyone. The drive through that is stated to be open 9-2 is really open until 1:45. They would have to weed out those last minute people, cause, come on. Who cares about the customer.

Frequently Asked Questions About Wells Fargo Bank

What services does Wells Fargo Bank offer at this location?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products.

What are the regular business hours for Wells Fargo Bank?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.