Wells Fargo Bank

3.1
51 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
14063 N Hwy 183, Austin, TX
78717, United States

Hours

Reviews

3.1
51 reviews
5 stars
22
4 stars
5
3 stars
3
2 stars
0
1 star
21
  • JS
    Jesse Smith
    Aug 13, 2025
    1.0
    Eric was helpful and seemed to care about my needs however the manager was not. It felt like I wasn’t cared for and talked down to like a child.
  • OT
    oMaMori TTV
    Apr 24, 2024
    1.0
    Sam was the teller who handled my deposit, and it was one of the rudest experiences I’ve ever had at Wells Fargo. My debit card doesn’t work because I rarely use it maybe once or twice a year when I visit in person to make a deposit. Instead of helping, Sam accused me of possible fraud, scams, and even robbery just because the card wasn’t active. I had to suggest using my ID to complete the deposit, which should have been the obvious solution. This behavior was completely unprofessional and disrespectful. If I encounter this again on my next visit, I will be filing a formal complaint with the CFPB. The person at this particular location is the only one who asks for my ID and Social Security number when making a deposit. The customer in front of me didn't have to answer these questions. However, after receiving peer feedback via email, the person no longer asks for my Social Security number when I visit the bank for a deposit-only process.
  • HN
    Hannah Ngo
    Nov 5, 2021
    5.0
    I’ve always come to this WF bank for all of my banking services that I need. My experience is always positive ones because the staffs here are really friendly, professional, and really nice people, they assist me in anyways they can. I decide that I have to write a review today for this bank because this bank deserve a positive review. I met Arthur Lopez today to close my Mother’s bank accounts. Mr. Lopez called me to reschedule so that he can help me to close bank accounts earlier than my initial appointment. He helped me close those accounts within a few minutes, then spend more time to discuss about business’ questions or concerns that I have since I shared with him that I am a new business owner. He is a premier banker who is really nice, helpful, knowledgeable, and went above and beyond to provide outstanding customer service. I highly recommend this bank!
  • SB
    Scott Bailey
    Jul 30, 2020
    5.0
    At this writing (July 2020) in the era of COVID, you have to go online and make an appointment. But my experience - if you follow instructions, they are on time, will greet you at the door, and the service was great. We had some complex banking to do, and the staff was very helpful, offered solutions without being too pushy.

Frequently Asked Questions About Wells Fargo Bank

What banking products and services does Wells Fargo Bank offer at the 14063 N Hwy 183 location?

Wells Fargo Bank offers deposit products, personal and business checking accounts, credit cards, and savings tools to help manage finances and plan for the future.

What are the regular business hours for Wells Fargo Bank at 14063 N Hwy 183, Austin, TX?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.