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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
The employees in this bank are horrible and very racist. This security guy even wanted me to get of the parking lot while I was waiting for my partner who was banking in there!
Wells Fargo is overall a very bad bank to bank with. I keep telling my partner that. After this incident we are moving our accounts from them.
VB
VaNessa Body
Oct 24, 2025
5.0
Have been with them for nearly 20 years and still good
SM
Sabrina Mcdonald
Sep 22, 2025
1.0
My experience at the 13000 N I-35 Service Rd, Unit 3 Wells Fargo branch in Austin has been extremely concerning. Staff members Jessica and Robin have repeatedly refused to process deposits at the teller window unless they are placed in clear plastic bags.
This is troubling because Wells Fargo has no policy requiring plastic bags for in-person deposits. Deposits should be verified and counted by the teller at the window — that is the standard practice to ensure accuracy and customer confidence. Instead, this branch appears to be enforcing its own rules, which are inconsistent with other Wells Fargo locations.
The result has been unnecessary inconvenience, wasted time, and frustration. As a long-time customer, I find it unacceptable that staff members are prioritizing their own convenience over proper banking procedures and customer service.
I respectfully request Wells Fargo leadership review this situation and address the behavior of Jessica and Robin to ensure customers are treated consistently and fairly across all branches.
What banking services does Wells Fargo Bank at 13000 N I H 35 offer?
This Wells Fargo location offers deposit products, personal and business checking accounts, credit cards, savings tools, and other banking solutions to help manage everyday finances and plan for the future.
What are the operating hours for Wells Fargo Bank at this location?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Is there a drive-through service available at this Wells Fargo branch?
Yes, the branch has a drive-through service available Monday through Friday from 9:00 AM to 5:00 PM, closed on weekends.
How can I schedule an appointment at the Wells Fargo Bank branch on N I H 35?
You can book an appointment online via the Wells Fargo appointment link: https://appointments.wellsfargo.com/maa/appointment/?storeid=AC07734
Does this Wells Fargo branch offer services in languages other than English?
Yes, Spanish language services are available at this branch.
What is the contact phone number for Wells Fargo Bank at this location?
You can reach the branch at +1 512-997-9434 or toll-free at +1 800-869-3557.
Are there any holiday closures for this Wells Fargo branch?
Yes, this branch is closed on Veterans Day (November 11) and Thanksgiving Day (November 27).
What banks or ATMs are located near Wells Fargo Bank at 13000 N I H 35?
There is another Wells Fargo Bank nearby which also offers banking and ATM services.
What dining options are available near the Wells Fargo Bank on N I H 35?
Nearby dining includes Buffalo Wild Wings for American cuisine and wings, NG Cafe serving Vietnamese and Thai food, and Red Robin Gourmet Burgers for burgers and a casual dining experience.
Where can I shop for electronics or mobile phone accessories close to this Wells Fargo branch?
GameStop offers video games and electronics, and AT&T provides mobile phone accessories and retail services near the bank.