Wells Fargo Bank

3.6
17 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
111 Congress Ave, Austin, TX
78701, United States

Hours

Reviews

3.6
17 reviews
5 stars
9
4 stars
2
3 stars
0
2 stars
3
1 star
3
  • WA
    wakil aimaq
    Jun 2, 2025
    5.0
    Anthony Lewis he done excellent service, keep it up.
  • SD
    Stephanie De La Rosa (STEF DLR)
    Sep 30, 2024
    2.0
    Customer service was “okay.” I was on a rush and needed some change so I could be on my way with my busy schedule. I was agitated when the teller (a young woman), a young man who sat beside her (possibly a trainee) and a woman who was the customer, were chatting it up. They saw me and we made eye contact but they talked about life and were catching up for a while. I want to say 5 minutes of which felt like forever. I understand some transactions take awhile and I’m okay with that, but if they’re just chatting about non business… I think it is very unprofessional. The customer could have stepped aside and waited until my business was finished and they could have continued their conversation since it was just the two of us customers in the lobby. Anyway, the teller was nice- greeted me and got my transaction completed promptly.
  • GH
    Gary Henderson
    Apr 12, 2024
    1.0
    Horrible service that was rude and disrespectful. Avoid Laura Bleakley. She should not be allowed to deal with customers. I was forced to take an Uber to another branch due to her incompetence and lack of service.
  • ZW
    Zach Willason
    Feb 8, 2022
    5.0
    This is my main branch location, and only have positive things to say about Wells Fargo, specifically this location. But the particular reason why I am so pleased with this WF is because of Tiva Lewis' service. She absolutely went out of her way to handle something for me that was very important for me, and time sensitive. I've never had a banker do such for me, and I am so incredibly grateful for Tiva's help and support when I needed it! Forever a Wells Fargo customer here!

Frequently Asked Questions About Wells Fargo Bank

What types of banking products does Wells Fargo Bank at 111 Congress Ave offer?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools.

Where is Wells Fargo Bank located in Austin, TX?

Wells Fargo Bank is located at 111 Congress Ave, Floor 1, Suite 150, Austin, TX 78701.