Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
10 reviews
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- NNNolan Norton2 days ago1.0Extremely disappointed in my experience with Truist regarding my business line of credit. I opened a business LOC in 2022 with a maturity date of November 7, 2025. In September 2025, I requested a renewal and signed the paperwork under the clear understanding that the line would renew for another 3-year term. At no point during the renewal process was any new maturity date disclosed to me verbally or in writing. The renewal documents contain no maturity date at all. Only after signing was I told that my renewed line now matures on May 8, 2026 a dramatically shorter term than any reasonable business owner would expect. Had Truist disclosed this, I would have simply paid off the line instead of signing a renewal I believed extended the term for three years. This lack of transparency and failure to disclose a material credit term has created unnecessary financial disruption and shows extremely poor business practices. I have asked for clarification and documentation several times, but the response so far has been inconsistent and unhelpful. I trusted Truist to be upfront and clear about the terms of my business credit. That didn’t happen. I cannot recommend Truist to any business owner who values honesty, proper disclosure, or clear communication about loan terms.
- ADAbbey “-Bigi-” DiazOct 5, 20165.0Even though they switch the reps often.. they have always been super nice and get things done.. I love this bank...
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist at 1701 Directors Blvd Ste 100, Austin TX?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is there a drive-through service available at this Truist branch?
No, the drive-through service is closed every day at this location.
What types of accounts can I open at Truist?
You can open checking and savings accounts to meet your financial needs; checking accounts support day-to-day transactions, while savings accounts help you save for goals or emergencies.
How can I open a new account with Truist?
You can open an account online, by phone, or by visiting a branch during business hours. Truist CDs, however, can only be opened in person at a branch.
How do I activate my Truist debit card?
You need to activate your debit card online to begin making digital and in-person purchases using the funds in your checking account.
What services does Truist offer at this location?
This Truist branch offers services including deposit transactions, loans, mortgages, credit cards, insurance, investment services, and cash management among others.
Are there employment agencies near Truist at 1701 Directors Blvd?
Yes, nearby employment agencies include Kforce, Reliable Staffing, and Apprentice Now, which may be helpful for job seekers in the area.
What nearby legal services can customers access near Truist?
Nearby legal service providers include Registered Agent Solutions Inc., Herrman & Herrman, Texas Justice Court Training Center, and The Law Office of Andrew Heilala for various legal needs.
Are there any nearby mortgage-related services near this Truist branch?
Yes, the Texas Mortgage Bankers Association is close by and provides mortgage-related financial services and resources.
How might visiting nearby places benefit someone planning a trip to Truist?
Visitors to Truist can also explore nearby professional and financial services like Black & Veatch engineering and Km Capital Mgt financial advising, or attend educational resources such as Southern Careers Institute before or after their bank visit.