Truist

2.3
24 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7800 N MOPAC EXPY STE 100, AUSTIN, TX
78759, United States

Hours

Reviews

2.3
24 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
2
1 star
15
  • BK
    Bruce Kerr
    4 days ago
    5.0
    We had a check forged and I am glad to say Truist and Kedrick were great. Kedrick Lovelace is a very professional banker. He responded to my business and personal requests in a timely manner.
  • DR
    Desiray R
    Sep 17, 2025
    1.0
    This is the worst bank I have ever dealt with. My vehicle was totaled, and the full balance was paid off through the other party’s insurance and my GAP coverage. Despite this, Trust Bank still applied fees, claimed I was late, and even reported it to my credit without giving me a courtesy call or any explanation about why there was a balance. When everything was already paid off, this should never have happened. Do not trust this bank, there are many other banks that treat their customers far better.
  • GG
    Gabriel
    Jul 5, 2023
    5.0
    Just opened an account for a $400 promo. All the staff were incredibly kind, talkative, and helpful. Can’t speak to any of the other issues noted in other reviews, but seems promising at the very least.
  • JS
    Jessica Strong
    Oct 29, 2021
    1.0
    So my husband and I bring the 3 checks we have to cash em. Simple enough the checks are written from a BB&T bank (outta state) but still from the same bank. But thr teller says 1st that she has to verify that they are from that bank she does, then says it wasn't verified by the appropriate person, and then says the only way to cash the checks is to deposit them by opening 2 new accounts. Nope don't think so and isn't illegal, the worst bank ever. 1 start only cuz u can't leave 0

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.