Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
25 reviews
5 stars
7
4 stars0
3 stars0
2 stars
2
1 star
16
- JMJohn McGuireDec 1, 20251.0Truist is the worst bank. They operated in bad faith on millions of mortgages forceing accounts into delinquency. Though this wasn't an international, they knew of the issue and filed with credit agencies anyway. Then even disputed claims to drag out the credit reporting being fixed, ultimately locking out accounts from charges as they transferred there servicing to a 3rd party servicer. Dropping the ability for tracking the issue to be fixed. They even falsely claimed to thousands that they were required to report the delinquency.
- BKBruce KerrNov 20, 20255.0We had a check forged and I am glad to say Truist and Kedrick were great. Kedrick Lovelace is a very professional banker. He responded to my business and personal requests in a timely manner.
- DRDesiray RSep 17, 20251.0This is the worst bank I have ever dealt with. My vehicle was totaled, and the full balance was paid off through the other party’s insurance and my GAP coverage. Despite this, Trust Bank still applied fees, claimed I was late, and even reported it to my credit without giving me a courtesy call or any explanation about why there was a balance. When everything was already paid off, this should never have happened. Do not trust this bank, there are many other banks that treat their customers far better.
- VBVince BAug 23, 20212.0I have been banking with BB&T every since they had bought out some Citibank branches in Texas. Never had they required my ID to deposit cash into my account eventhough I presented my bankcard. What if I would have just deposited that same amount through Venmo??? Then I asked for a check registry and the teller gave me 1. Well 1 registry might last me 2-3 weeks and I don't go to the branch that often because I live all the way in far east Austin and there aren't any branches less than 15 miles so I would like to conduct all my business with as less trips possible. I have been debating switching banks and maybe it's time.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM.
Is Truist open on Sundays?
No, Truist is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, by phone, or in a branch. Note that CDs can only be opened at a branch.
Do I need both a debit card and checks for a checking account?
Checking accounts offer debit cards and check writing for day-to-day transactions. Savings accounts are for saving money towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to make digital purchases and in-person payments.
What financial products does Truist offer?
Truist offers checking, commercial, credit cards, loans, mortgages, personal savings, small business banking, and wealth management products.
Are there any legal services near Truist in Austin?
Yes, nearby legal services include Court Reporters Clearinghouse, Julie A Jordan & Co, Brink & Bennett, and Brink Bennett Pargaman Atkins and Sanchez PLLC.
What medical professionals are located near Truist?
Nearby medical professionals include oral surgeons Dr. Travis W. Kern, Dr. Thomas S. Weil, periodontist Andrew Verrett, dentists Martin Denbar and Fred J Voorhees, and dermatologists like Robert M Jackson MD.
Are there fitness facilities near Truist in Austin?
Yes, Gold's Gym is located nearby for fitness and exercise needs.
How can nearby places of interest help me when visiting Truist?
Nearby businesses such as insurance agencies like Fleming & Conway Agency and medical specialists offer services you might coordinate with your banking needs at Truist, making your visit convenient and efficient.