Truist

3.4
14 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2110 BOCA RATON DR, AUSTIN, TX
78747, United States

Hours

Reviews

3.4
14 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
1
1 star
5
  • TS
    Tyler Smith
    Nov 22, 2024
    2.0
    Wait times can be terrible.
  • NM
    Natalie M
    Dec 26, 2023
    5.0
    I am never a fan of banks being bought out because it seems that customer service always declines when this happens. This has not been the case at all with Fernando. I have worked with Fernando since 2016 (from opening my business account to changing things over from BB&T to Truist to now helping my husband from abroad open his accounts when he transitioned to USA). Fernando has been SO helpful with ANY issues I have run into. When he makes appointments with me via phone call, he calls on the dot EVERY SINGLE TIME. He is the most professional person I have ever dealt with at any bank. Always kind, professional, reliable and soft spoken even when I or my husband run into something frustrating. I cannot say enough good things about him!
  • LH
    Luis H
    Jun 26, 2021
    5.0
    I always have a positive experience every time I drop by.
  • HW
    heather wiseman
    Apr 1, 2020
    5.0
    Love coming to this bank, they are always so friendly especially Kim and Amir the tellers, always make me smile...

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.