Truist

3.6
10 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
611 W 5TH ST FL 1, AUSTIN, TX
78701, United States

Hours

Reviews

3.6
10 reviews
5 stars
6
4 stars
0
3 stars
1
2 stars
0
1 star
3
  • EV
    Evan Varnon
    4 days ago
    5.0
    If you own a business, do yourself a favor and work woth Dorian Wand from Truist. She has been helping us for years now with loans, banking questions, and guidance. She really does go the extra mile and you can tell how much her clients success matters to her. Im always so busy and she tries to take every avenue she can to make loans processes go smoothly with as little input needed from me as possible. We've banking with Truist for 14 years and have no interest working anywhere else for our business banking needs.
  • HA
    Hassan Al
    Aug 8, 2023
    1.0
    Left 3 messages without any response. Good luck talking to a human
  • SC
    Samantha Clack
    Dec 2, 2021
    5.0
    Ford Fleck a banker at this branch went out of his way today to make my visit to the bank a highlight to my day. I’ve been banking with BB&T for 11 years and this was my best experience to date.
  • BS
    Ben Siegel
    Jan 16, 2018
    5.0
    Great bank, love these guys, excellent customer service
  • SC
    Stephanie Calhoun
    Feb 24, 2017
    5.0
    This bank is always fast and efficient. The customer service is amazing!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.