RBFCU - MoPac

3.2
28 reviews
RBFCU Branch Front

About

Credit UnionATM
RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

RBFCU - MoPac
5300 South MoPac Expressway, Austin, TX
78749, United States

Hours

Reviews

3.2
28 reviews
5 stars
13
4 stars
3
3 stars
0
2 stars
0
1 star
12
  • RR
    Robert
    Aug 2, 2025
    1.0
    I came in to open a new account. The first agent told me to wait for another representative. I sat there for over an hour without anyone checking on me or asking what I needed. Then suddenly, an agent came out and helped a couple who had just arrived—while I was still waiting. How would you feel in my position? Very disappointing experience.
  • SC
    Salina Carter
    Jun 12, 2025
    1.0
    Went in a day apart. Once in the morning and two days later right after the lunch hour and was told staff was out to lunch until 3pm. Staff was out to lunch two days before. Could not get a checking account open without an appointment and was told otherwise via phone call. That's a FLAG!
  • CC
    Conrad Cool
    Jun 3, 2025
    5.0
    As far as this branch is concerned, we opened our accounts here and have always had 5 star service. The policies of RBFCU (having to maintain accounts with $1, having to make change by depositing and withdrawing, and my experience with bill pay was horrible), these should not reflect on the good people of this branch.
  • ZM
    Zackarias Martin
    Apr 8, 2024
    5.0
    I have been a member for over 40 years and got my account started at the first branch (on RAFB) and I realize many things have changed over the decades, but customer service at this branch is still very good and staff are nice. This branch NEVER seems to be crowded (which is nice!). This place (and company) is 10x better than any bank out there
  • IO
    Ian Olsen
    Apr 26, 2017
    1.0
    Horrible bank. Looking to purchase a vehicle and they make a check take 7 business days to clear. Avoid this bank at all costs and do not do business with them if you value your time and if I lose out on this car purchase I will be filing legal suit.

Frequently Asked Questions About RBFCU - MoPac

How do I open my account with RBFCU?

You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.

Where can I find the closest RBFCU branch or ATM near me?

We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.