RBFCU - MoPac

3.2
28 reviews
RBFCU Branch Front

About

Credit UnionATMRandolph-Brooks Federal Credit Union
RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

RBFCU - MoPac
5300 South MoPac Expressway, Austin, TX
78749, United States

Hours

Reviews

3.2
28 reviews
5 stars
13
4 stars
3
3 stars
0
2 stars
0
1 star
12
  • RR
    Robert
    Aug 2, 2025
    1.0
    I came in to open a new account. The first agent told me to wait for another representative. I sat there for over an hour without anyone checking on me or asking what I needed. Then suddenly, an agent came out and helped a couple who had just arrived—while I was still waiting. How would you feel in my position? Very disappointing experience.
  • CC
    Conrad Cool
    Jun 3, 2025
    5.0
    As far as this branch is concerned, we opened our accounts here and have always had 5 star service. The policies of RBFCU (having to maintain accounts with $1, having to make change by depositing and withdrawing, and my experience with bill pay was horrible), these should not reflect on the good people of this branch.
  • BO
    Briannon O'Neil
    Dec 27, 2016
    1.0
    Not impressed! Spent a LONG time in this branch today setting up accounts after we asked VERY specific questions about online features that we required . We were told that they DID offer these features (online funds transfers from other banks) turns out they DONT offer that feature. Would have been nice to know BEFORE we wasted our time and let them run both our credit! If MODERN online features are important to you GO ELSEWHERE! We are closing our 5 hour old accounts ASAP and contesting our credit check!
  • SI
    Stephen “Fen” Isbell
    Aug 12, 2016
    5.0
    Every time I come in, the employees are always friendly and the service is handled quickly. I just wish I had a location closer to home!

Frequently Asked Questions About RBFCU - MoPac

How do I open my account with RBFCU?

You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.

Where can I find the closest RBFCU branch or ATM near me?

We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.