Prosperity Bank - Drive Thru Only

Reviews

• SC

  Sara Chambers

  5 days ago
  1.0
  Deposited my check into someone else’s account.
• LZ

  Licet Zamora

  Nov 10, 2025
  5.0
  Estoy agradecida por la atención al cliente, son muy profesionales, gracias
• NJ

  Nancy Jackson

  Aug 11, 2023
  5.0
  The most convenient bank I have ever used. The employees are very friendly and accommodating.
• JM

  Jill Morrison

  May 31, 2016
  5.0
  Good bank
• GD

  G D

  May 28, 2015
  1.0
  5 -27-15... I went in today... I am waiting.. No one in front of me.... But the two people at each teller... A guy walks in.. And I hear the teller in the drive through tell him HELLO.. I think to my self.. Where was my HELLO.. The acknowledge of me being there... NONE at all.... First teller to the back parking lot... I had quarters... The teller tells me she can not count my quarters... Because there are only two people and she cant leave the front because they were busy.. I look around.. I see no one in line.. Like really... This was maybe around 3:30 p.m... She says I would have to leave the quarters and they would count them later... I have never done that before in all my banking years.. Sorry I don't trust anyone let alone the corrupt banking systems... I ask the teller if she could get a supervisor and do it then... She got the most horrible ugly attitude look on her face.. So I called her out.. And said are you kidding me... Seriously are you getting an attitude.... She says I am now... She goes and gets someone.. The other lady said something.. I was not even listening nor at that point did I care.. I was shaking in frustration.. She grabs the quarters and I said that wasn't hard... And they took them back there to count them in a machine... I had weigh counted it with a Commerical counter at my shop several times.. She comes back with $8 dollars short... Yes those type of coin machines can count wrong that is why I weigh count them... I didn't say anything... Nor was I going to ask her to go recount... I just took the $8 dollar loss... I didn't want confrontation... I just want to bank.. And be treated like anyone else... My opinion... The ladys at this bank are very stuck up and snooty.. Its quite disappointing... I had previously closed with them because of this.. But then told my self let me give them another chance.. Because of the location and convince it would have been.. So I did... That was a big big mistake.. Makes me not want to even go in there... The vibe is horrible... There is always different tellers.. But the one I went to.. She is the only same teller I have ever seen... Even in the drive through teller... It really sucks... I went and talked to the lady that opened my account... She tried to make the excuse of it being the day after memorial day... If I treated my customers like that.. They wouldn't come back.. I don't care how bad my day is... Or how busy I am.. I don't take it out on my customers.. Never have I had a problem with a bank.. EVER... But this one... So sad... Jesus... I pray for these people.. Help them to humble them selves.... #ThankYouJesus...

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