Prosperity Bank

Reviews

• JS

  Joseph Sweet

  Aug 11, 2025
  5.0
  Shout out to the entire staff at the arlington branch. From the president, to the vp, down to the wonderful teller. They care about you. Thanks for what you do and keep up the great work!
• MG

  Michael Golson

  Jul 1, 2025
  5.0
  I came into Prosperity bank in June yesterday f 2025. I came into the bank to make a deposit and when I gave Dusty my teller the deposit slip, money and my debit card. Dusty noticed that the my debit card covering was coming off the card. She the voluntarily asked if I would like a new card and I could maintain my same card number. I enthusiastically said yes. She replaced my card and made my day. Old school customer service is a dying art in most service institutions. Dusty is a young lady with old school customer service skills. Thanks Ms. Dusty you made my day!🙏🏾👍🏽
• MC

  Martin Cisneros

  Jun 4, 2025
  1.0
  The most rude bank personnel I've ever seen. Do not go to that bank to cash a check. They will rip you off. $60.00 for $3000.00 check. That's unacceptable. It should be illegal for them to charge those ridiculous amounts to cash someone else's money.
• RR

  Ray Raborn

  Oct 31, 2022
  1.0
  Been a customer for years, both business account and personal. Very unhappy with this branch and bank policy in general. ATM card randomly gets turned off and have to call in to get turned back on, not 24 hr number so have to wait until open. Branch is constantly "understaffed" so either closes or drive thru only, so if you want a full service bank go elsewhere. Seems bank is more concerned with the company parties then customer service. I will be closing my accounts soon.

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