Business Details
About
Credit UnionATM
RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
36 reviews
5 stars
19
4 stars0
3 stars
2
2 stars
1
1 star
14
- JMJeremy McCabeOct 2, 20255.0Perhaps a 5 star for today
- COCourtney OwensAug 21, 20251.0This use to be my go to place to bank , but now that the staff is different I am noticing that there is a Caucasian young lady first or second window inside and Everytime I come in and just to get cash she always tries to hold my money until I sign a paper or fill out a form even when I express that I don't have time and it's not a process that has anything to do with me getting cash out. I think the employees there now overstep their boundaries on one occasion I had to just walk away from the window because I kept saying I have to go and they didn't want to hand me my ID. So I started to leave without it. I hate going into the bank now she is like a pushy car salesman and it's unprofessional. Now that the garland location is open I will probably not be back to this one. When we come into the bank to get money give me my money finish my transaction because you holding my money trying to manipulate me into signing papers is ridiculous. And statng all these federal laws as a means to persuade you to do something it's the worst experience now I won't be back to this location. The way people don't even come into banks anymore you would think customer service would be at an all time high.
- MBMegan BledsoeMay 2, 20255.0Jasmin was extremely helpful in walking me through the bond deposit process, and got it done quickly!
- TMThe M’sDec 18, 20245.0Super friendly greeter. Great service all around. Excellent car loan rates. Like unbeatable
- DWDave WixonApr 2, 20183.0Good rates on your auto loan, but you're paying in terms of diminished customer service. I've had to jump through many hoops to get financing for a vehicle, and you can't talk to anyone in person. You go to the branch -- the brick and mortar building -- and they put you on a video call with a rep, with hold times and all of that. You give them a call, and their automated system is a huge pain. It's up to you, whether paying 1 or 2% less on a loan is worth the sacrifice. If I hadn't already gotten a loan, I would probably just go through my bank.
Frequently Asked Questions About RBFCU - Allen
How do I open my account with RBFCU?
You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.
Where can I find the closest RBFCU branch or ATM near me?
We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.
What transactions require my ID?
You must present a photo ID when making cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges*, check cashing, requesting cash back on a deposit, requesting a cashier’s check or money order and receiving information about your account.
*RBFCU does not exchange foreign currency.
What are the regular business hours for RBFCU - Allen branch?
RBFCU - Allen is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
What are the drive-through hours at RBFCU - Allen?
The drive-through is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:30 AM to 4:00 PM, and closed on Sundays.
Is RBFCU - Allen accessible for customers with disabilities?
Yes, RBFCU - Allen has wheelchair accessible entrances and parking to accommodate customers with disabilities.
How can I open an account with RBFCU?
You can open an account online if you are 18 or older by applying at rbfcu.org/membership.
What types of financial products does RBFCU - Allen offer?
RBFCU - Allen offers checking and savings accounts, money markets, IRAs, credit cards, a variety of loans including auto, personal, student, home loans and business accounts and loans.
Which insurance services are available at RBFCU - Allen?
They provide homeowners, auto, personal, commercial, and health care insurance plans as part of their services.
What identification is required for transactions at RBFCU - Allen?
A photo ID is required for cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges (note RBFCU does not exchange foreign currency), check cashing, requesting cash back on a deposit, cashier’s checks, money orders, and account information requests.
Where can I find nearby automotive services when visiting RBFCU - Allen?
Nearby automotive services include Christian Brothers Automotive, Brakes Plus, and Ocean Blue Car Wash, convenient for vehicle maintenance or washing during your visit.
Are there any dining options close to RBFCU - Allen?
Yes, nearby eateries include Jack in the Box, Taco Bueno, Whataburger, Salad and Go, and El Pollo Loco, perfect for grabbing a meal before or after your banking visit.
What are some nearby places of interest around RBFCU - Allen?
Nearby places include Frost Bank for additional banking services, ALDI USA for grocery shopping, Walgreens pharmacy, and venues like NOAH'S Event Venue and The Meridian Venue for events.