Business Details
About
BankATM
At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC
Location
Hours
Reviews
4.4
32 reviews
5 stars
27
4 stars0
3 stars
1
2 stars0
1 star
4
- IOIsaac OrtizMay 28, 20235.0What truly sets Prosperity apart is their dedication to customer satisfaction. They genuinely care about their clients and prioritize building long-term relationships. Whenever I've had a question or concern, the bank's customer service has been outstanding. They listen attentively, and go above and beyond to ensure I am fully satisfied.
- CMChris MertzMar 18, 20211.0Prosperity as a whole is a joke. The customer service has been terrible, they wouldn't send a debit card after the switch for OVER 2 months, froze my account over this. And finally when I said I'm moving banks they gave me the run around for over an hour in the lobby and telling me on how hard it would be for them to close my accounts on the spot. Don't just walk away from here, run.
Frequently Asked Questions About Prosperity Bank
What financial services does Prosperity Bank offer?
Prosperity Bank provides checking, savings, credit cards, loans, online banking, mobile services, trust management, business lending, and mortgage loans.
Where is the Prosperity Bank West Allen branch located?
It is located at 225 South Custer Road, Allen, TX 75013, United States.
What are the regular lobby hours for the Prosperity Bank West Allen branch?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on Saturdays and Sundays.
What are the drive-through banking hours at the Prosperity Bank West Allen location?
Drive-through hours are Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Is Prosperity Bank open on federal holidays?
The bank is closed on November 11 and 27, 2025, and December 25, 2025. It has limited hours on December 24, 2025, from 9:00 AM to 1:00 PM.
How can I contact Prosperity Bank West Allen?
You can reach the branch by phone at +1 972-461-7879.
Does Prosperity Bank offer mobile banking apps?
Yes, Prosperity Bank offers mobile apps available for Android and iOS devices.
Are there any dining options near Prosperity Bank West Allen?
Yes, nearby dining options include Emily's Italian Bistro, Subway, Taco Bell, and Jumpstreet, offering a variety of cuisines.
What nearby services can I visit after banking at Prosperity Bank West Allen?
Nearby services include H&R Block for tax assistance, Mattress By Appointment for furniture needs, and Jett Insurance Agency for insurance services.
What recreational activities are available near Prosperity Bank West Allen?
Nearby recreational places include Imagination VR arcade, Hero Training gym, Train to Ingrain golf instruction, and Action Martial Arts school.