Bank OZK

3.3
27 reviews

About

Bank
This full-service Bank OZK banking center is conveniently located to serve and support the families and businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Location

Bank OZK
1054 W. Bethany Dr., Allen, TX
75013, United States

Hours

Reviews

3.3
27 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
2
1 star
10
  • MT
    Menelik Tefera
    Oct 17, 2025
    5.0
    Exceptional Experience at Bank OZK – Thanks to Hana De Silva We had a truly outstanding experience at Bank OZK thanks to Hana De Silva, Consumer Banking Relationship Specialist. Her professionalism, knowledge, and warm approach made all the difference. Because of her excellent service, we decided to open both a checking account and a CD account with the bank. Hana took the time to understand our financial needs and provided clear, thoughtful guidance throughout the process. Her dedication and attention to detail gave us complete confidence in our decision. She is undoubtedly a great asset to your team, and we are grateful for the exceptional support she provided.
  • JZ
    Jun Zhang
    Sep 18, 2025
    5.0
    Hana De Silva is good for our account.her service is excellent. Thanks a lot
  • TL
    Toni Lewellen-Edwards
    Sep 12, 2025
    1.0
    BEWARE The bank took 14k of my hard earned realtor commission due to a system error on their part. They have no sense of urgency to resolve.Disgusting!
  • MS
    Madison Strand
    Feb 12, 2018
    2.0
    I am editing my previous 5 star review...this bank used to be awesome- friendly and helpful staff, easy to use app, etc. over the years, the staff has pretty much been recycled, so none of the original amazing people are there anymore. Banking in general is confusing to me and I have a lot of questions and this new staff has not been helpful to me at all. They are condescending and they will not even try to figure out a way to be helpful. Sad that such a nice bank has turned so bad.
  • JO
    John Ogburn
    Jun 2, 2017
    5.0
    Always prompt and professional. Been with BOTO for around five years and have never been disappointed. They know me by name and have a small town feel with big city amenities.

Frequently Asked Questions About Bank OZK

What are the regular business hours for Bank OZK in Allen, TX?

Bank OZK is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does Bank OZK offer drive-through banking services and what are the hours for this?

Yes, Bank OZK offers drive-through service Monday to Friday from 9:00 AM to 5:00 PM, and it is closed on weekends.