First Financial Bank

3.2
14 reviews

About

BankBusiness Banking ServiceSavings and Loan AssociationATM
For more than 130 years, First Financial has been serving the financial needs of customers just like you. Our “One Bank, multiple regions” concept combines the best of “Big Bank” customer benefits with the local decision-making and community involvement of a community bank. With multiple regional banks and 78 locations throughout Texas, we offer convenient banking options with a local, personal touch. And because we’re one bank, you can visit any of our locations and receive the same friendly service.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

First Financial Bank
701 Pine Street, Abilene, TX
79601, United States

Hours

Reviews

3.2
14 reviews
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  • FF
    fhpd350
    Nov 14, 2025
    1.0
    The absolute worat customer service ever. I have a loan through this FFB. For some reason I am unable to make the loan payments online, and am forced to call and make the payments over the phone. Today, 11/14/2025 I was put on hold for 15 minutes to wait for a 'customer service representative.' When they finally answered they were extremely rude and condescending. When asked if I wanted to make the payment with the same account and routing number they placed me back on hold for several more minutes. Ridiculously horrible customer service. Once this loan is paid off I will never do business with this establishment again.
  • SP
    Skylar Phillips
    Oct 31, 2023
    5.0
    Great customer service, Jackie was extremely helpful! I will definitely bank with First Financial!
  • BD
    Brett Douglas
    Jan 25, 2019
    1.0
    Slowest bank iv ever been to

Frequently Asked Questions About First Financial Bank

What are the regular operating hours for First Financial Bank in Abilene, TX?

First Financial Bank is open Monday through Friday from 7:30 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.

Does First Financial Bank offer online banking services and when are they available?

Yes, First Financial Bank offers online banking services that are available 24/7, every day of the week.