Jackie Savage is amazing! Highly recommend this bank. They know you by name and will help with any needs. Amazing service
KW
Karen Wood
Sep 19, 2022
1.0
Spoke with the local branch because the mortgage servicing hotline kept dropping my calls. The customer service person answering the calls was friendly but useless. Not only could he not help, but he couldn't get me to anyone who could. Still on hold the last twenty minutes to fix FIRST BANK'S processing errors. Not only can they not answer the phone but they sent the wrong phone number on the processing paperwork. Wow! Amazing these people can count the money much less lend it!
JM
Jody Markle
Oct 13, 2020
1.0
To say that the customer service was horrid, would be giving them credit that they don't deserve. First, I received two Visa / Debit cards in two days for the same account, but with different account numbers and different expiration dates. Secondly, when I called to express my dismay with the error, the person on the end seemed to not care less about the issue and the fact that it opened my account up for fraud. The third and final straw came when updating my online banking, I called to verify the account number and routing, and after validating my identity for the better part of 15 minutes, they would not give me the required information. Needless to say, less than 24 after they absorbed Franklin Synergy Bank into their conglomerate, my account was closed.
TM
The local Man
Aug 16, 2016
5.0
Great customer service, got me a loan for a new home and made it easy.
You can reach FirstBank at +1 615-567-5111 for inquiries or assistance.
What should I do if I want to bank during inclement weather at FirstBank Spring Hill?
Due to inclement weather, hours may vary. Please check updates on their website and consider using online or mobile banking services to stay safe and warm.
Does FirstBank Spring Hill have an online presence I can follow?
Yes, you can follow FirstBank on Facebook at https://www.facebook.com/firstbankonline/ and on Instagram @firstbankonline for updates and news.
Are there any nearby places where I can get coffee before or after visiting FirstBank?
Yes, Just Love Coffee Cafe and Saxbys Coffee are nearby coffee shops where you can enjoy a beverage around your banking visit.
What other services can I find near FirstBank related to health and wellness?
Nearby you can find Zivel Spring Hill health spa, Prime IV Hydration & Wellness, and various dentists including Kemp & Rice Orthodontics and Smiles On Main for health and wellness needs.
If I need to send money quickly, are there nearby money transfer services from FirstBank?
Yes, Western Union is located nearby offering money transfer services for your convenience.
What dining options are available near FirstBank in Spring Hill?
Near FirstBank you will find several dining options including Great Wall for Chinese cuisine, Papa Murphy's for pizza, Swig for smoothies, and Brūd pub for a casual dining experience.