Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
29 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
2
1 star
11
- LKlarry king5 days ago1.0Do not consider banking with this particular financial institution. It falsely claimed that I had an account with them in the state of Florida when I have not even lived there and never banked with Truist, BB&T, or SunTrust Bank. The merger seems to have not made it a better financial institution. The banker claimed he was going to get back with me after making an appointment to open an account in response to its promotion. However, he never did after two months have elapsed. No wonder Truist has mediocre reviews. I would not recommend this bank to anyone as customer service is lacking and he seemed not to care.
- GSGreg Short6 days ago2.0I have been a customer of SunTrust, Truist for many years. Lately, however, it seems that the ATM is always down or out of cash. They really need to correct this issue asap.
- MHMel HSep 12, 20251.0This is the worst bank ever. I just recently opened up a checking account, had my employer set up direct deposit, then not even a week later they closed my account due to fraudulent activity without evening notifying me. I went into the branch and they couldn’t even give me proof of my account being closed and what fraudulent activity. They had me call a number which I kept calling only to be on hold for for ever. I’m so disappointed in this bank. I don’t recommend using this bank. No one could help me with anything. The fact they didn’t even contact me and just closed my account was suspicious.
- SRSandy RamzySep 21, 20225.0Youstina was the lady who helped me a few days ago, and she was very kind and patient. She explained everything thoroughly and when I had questions she answered them straight away! Go see Youstina for amazing service!
- NBNarmin BabanzadehAug 24, 20215.0I would like to send my appreciation to the branch leader matt jordan. Words can’t describe how kind and helpful he is. Our business was going through hardship during covid. Matt was there every time to help patiently and sympathize with our pain. Matt helped my husband go through the phase of hardship without ever getting frustrated with him asking the same questions over and over. Thank you dear Matt . Please have upper management recognize their great focus among them and appreciate them properly.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at the Truist branch in Smyrna, TN?
The drive-through is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I open a new checking or savings account at this Truist branch?
Yes, you can open checking and savings accounts. Checking accounts are for day-to-day transactions, while savings accounts help you save for goals or emergencies.
How can I open a new account with Truist?
You can open an account online, at the branch during business hours, or by phone at 844-4TRUIST. Branch visits provide an immediate temporary debit card.
How do I activate my debit card from Truist?
Activate your Truist debit card online to start making digital and in-person payments.
What services does the Truist Smyrna branch offer?
Services include deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, treasury services, trust services by appointment, and foreign currency exchange.
What are the regular business hours for the Truist branch in Smyrna?
The branch is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday until 6:00 PM, Saturday until 12:00 PM, and is closed on Sundays.
Are there any ATMs near the Truist branch in Smyrna?
Yes, there is a Truist ATM located nearby for your convenience.
What nearby automotive services are available near the Truist branch?
Nearby automotive services include Michael Batts of Ford for vehicle purchases, Lyk NU Collision Center for repairs, and Smith Bros Car Wash for car cleaning.
Are there any restaurants close to the Truist branch in Smyrna?
Yes, Little Caesars Pizza is located nearby, offering an option for a quick meal before or after your visit to Truist.
How can I schedule an appointment at the Truist Smyrna branch?
You can schedule an appointment online at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.