Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
39 reviews
5 stars
12
4 stars
5
3 stars
1
2 stars0
1 star
21
- EAEr Alo5 days ago5.0Had really really good experience with Ms. Robin as she guided me into opening an account. She was extremely friendly with my four year old son who expressed to her how much he loves sonic character! She has no idea how much we appreciate her great manners!
- MBMark BoneOct 28, 20251.0The teller at talk a lot suisse talk to other work bout want other or it time move on never again
- JHJean HarrisSep 12, 20255.0I have been with Truist for about 50 years. Over the years there are employees who stand out to me..... Lee Tomlin , Preston O'Neal, Rosie Estes and this week I have high praise for Rosie's assistant, Heather. She is very friendly, nice and helpful. I needed to get some banking information and Heather was very patient with me and answered all my questions. She took time with me and I never felt rushed or imposing. I will make sure to call her when I need banking help again. Truist has evolved thru several different names but the heart of the bank has always remained. I wouldn't bank anywhere else!!! TRUIST #1
- RRrestlessrecordingDec 19, 20231.0Too many go mention. Go to FB TRUIST Bank FAN PAGE
- KKKatherineAug 25, 20231.0I’ve noticed that every time i go and deposit money in the atm it’s always a hold on it. Just this location though. Any other location the money is in my account right away. This has been an inconvenience
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM.
Is the Truist branch open on Sundays?
No, the Truist branch is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch. Online applications require a few days for your debit card and checks to arrive by mail. Visiting a branch allows you to get a temporary debit card immediately. You can also call 844-4TRUIST for assistance.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for saving money toward goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using funds in your checking account.
What services can I find at the Truist branch on 551 W Sam Ridley Pkwy?
Services include deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investment and treasury services, trust services by appointment, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
What nearby ATM options are available for Truist customers in Smyrna?
There is a Truist ATM nearby where you can conveniently access cash and perform basic banking transactions.
Are there nearby real estate agents near the Truist Smyrna branch?
Yes, several real estate agents such as Sonia Fujino, Justin Stamps, and Miriam Cervantes are located nearby, which can be helpful if you're looking to buy or sell property in the area.
What local amenities are near the Truist branch that customers might visit?
Nearby amenities include dental services like James B. Bratten DDS, lodging at Uptown Suites Extended Stay Nashville TN – Smyrna, and dining options like Jim 'N Nick's barbecue restaurant, providing convenience before or after your banking visit.
What languages are supported at the Truist Smyrna branch?
The branch offers services in English and Spanish to accommodate a diverse range of customers.