Welcome to First Horizon Bank - located in Smyrna. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Details
Requires appointmentNot available
Drive-throughAvailable
Onsite servicesAvailable
Free parking lotAvailable
Free street parkingAvailable
On-site parkingAvailable
Paid parking garageAvailable
Wheelchair accessible entranceAvailable
Location
First Horizon Bank - Smyrna, TN - Sam Ridley Pkwy W
I’ve never been treated so poorly by a bank in my life. I waited approximately 20 minutes in the drive-through before I was greeted and then told I needed to come in, so I decided to go inside even after already WAITING — only to be met with complete disrespect from the “acting” branch manager, Mike. He was rude, dismissive, and downright unprofessional. When I asked for help, he actually told me he wasn’t talking to anyone in the bank other than another employee because that was “far more important” than me. WOW.
There were zero customers inside mind you, and there was still a car in drive through waiting to be helped. The level of disregard for customers was shocking. This is absolutely unacceptable behavior for someone in a management position. If this is how this branch treats its customers, I’ll be taking my business elsewhere — and I’d advise others to do the same.
DA
Dave Anderson
Sep 6, 2025
5.0
Great service
JH
Jasmine Hill
Dec 6, 2020
1.0
Came Saturday 12/5 through drive through & the teller Angie put my deposit into someone else’s account. Didn’t realize until they were closed. So now Monday I will have to be late work to get this handled! Now I will be missing pay on work!! I had bills to pay, things to buy!! So Inconvenient!!! How does My money get deposited into someone else’s account! Not Acceptable!!! I will be getting in contact w corporate!
ZH
Zackeria Haddaway
Jul 9, 2020
1.0
Terrible experiences at this location. Phones are always looping after hour message even well into the day. Never got the new account benefits when I opened an account, staff is nice just bad luck guess...
Frequently Asked Questions About First Horizon Bank - Smyrna, TN - Sam Ridley Pkwy W
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through hours for First Horizon Bank at Sam Ridley Parkway West?
The drive-through is open Monday to Thursday from 8:30 AM to 4:00 PM, Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
What do I need to open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, your Social Security number, date of birth, and a valid personal ID such as a driver's license or passport.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit one of the banking centers to apply in person.
What types of mortgage loans does First Horizon Bank offer?
First Horizon offers various mortgage loans including fixed-rate, adjustable-rate, FHA, VA, and jumbo loans to meet different financial needs.
Does First Horizon Bank assist first-time homebuyers?
Yes, they offer programs designed to help first-time homebuyers, such as FHA loans and options with lower down payment requirements, with guidance from mortgage specialists.
What small business loans are available at First Horizon Bank?
They offer small business term loans, lines of credit, real estate loans, and more. You can talk to a banker to review options suitable for your business.
Where can I find First Horizon Bank in Smyrna, TN?
The bank is located at 471 Sam Ridley Parkway West, Smyrna, TN 37167.
Are there other banks near First Horizon Bank on Sam Ridley Parkway West?
Yes, nearby banks include First Tennessee Bank, Synovus Bank, Bank of Nashville Smyrna, and Pinnacle Financial Partners, offering additional options for banking services in the area.
What nearby food options are available around First Horizon Bank at Sam Ridley Parkway West?
Nearby eateries include Tropical Smoothie Cafe, Snappy Tomato Pizza Co, Jersey Mike's Subs, Helen's Hot Chicken, Chick-fil-A, and Hyde Lounge Smyrna for a variety of dining choices before or after your visit.
Are there convenient services near First Horizon Bank that customers might use?
Yes, customers can access services like The UPS Store 6259 for shipping and printing, Shred Nations for shredding services, and Batteries Plus Bulbs for electronics repair, making errands efficient.