Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.9
97 reviews
5 stars
16
4 stars
3
3 stars
4
2 stars
6
1 star
68
- LJLeslie JimenezJul 19, 20251.0I went there today (Saturday) trying to make a cash deposit, got there at 11:58 am, branch closes at 12 on Saturdays and I know they can open 5 mins early and stay 5 mins after closing time, I was still “on time” and windows were closed, I pressed the “call” button a few times and no one answered. Employees and customers were still inside the building.
- PCPam CampbellFeb 28, 20251.0This bank is absolutely useless. I have been in 3 times to attempt to close an account and get proof that it has been closed. Each time I go in, or call on the phone, I am told something wildly different than the time before. The lines are incredibly long, and every single employee I have encountered has a bad attitude.
- KSKeith SmithAug 25, 20211.0Horrible teller and terrible service every time I have had to go in at this branch. If you are thinking about joining this bank don’t! You will never get good service. If it wasn’t for the fact that I traveled so much I would have switched banks a long time ago. I cannot stand having to go in at this branch even if it is for something simple.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
During what hours is the Truist drive-through service available?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours for immediate access to a temporary debit card, or by phone at 844-4TRUIST.
What options are available for checking and savings accounts at Truist?
Checking accounts are ideal for daily transactions such as using debit cards or writing checks, while savings accounts are for saving money towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to enable digital purchases and in-person payments tied to your checking account.
Which nearby restaurants can I visit before or after my appointment at Truist?
Nearby dining options include Holston's Kitchen, a steakhouse and American restaurant; Huddle House; and Subway, known for sandwiches and fast food.
Are there any nearby ATMs to Truist?
Yes, there is a Truist ATM located nearby for convenient cash access outside of banking hours.
What healthcare services are available near Truist?
Nearby healthcare services include Gentiva Home Health for home and pet health care, Smoky Mountain Compounding pharmacy, Allergy and Asthma Affiliates specializing in pediatrics and allergy, and Thornton Chiropractic.
Is there a nearby lodging option if I need accommodation near Truist?
Yes, Smoky Vistas is a nearby hotel and holiday rental home where customers can stay if visiting the area.
Does Truist offer services in multiple languages?
Yes, Truist provides services in both English and Spanish to accommodate diverse clients.