Welcome to First Horizon Bank - located in Sevierville. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
What has happened to the banking industry?
Is this not a professional business anymore?
This is not the first time this situation has happened to me, but today is the day I've finally had enough.
Let me paint you a picture.
Upon entering the building I was greeted by no one. All three tellers at the line. Two of them currently working on something, the third just upset that her password isn't working. Finally, after about five minutes, one of the tellers acknowledged me. The one who seemed to be the head teller asked Donna if she could help me. Donna initially did not respond as she was now wrapped up in something on her cell phone (are cell phones allowed on the teller line where customers personal information could be easily photographed?). Donna also wasn't wearing shoes which grossed me out. Eventually Mickensy was asked to help me. Again, no greeting as I walked to the counter. Mickensy didn't care to ask how she could help me, it seemed I was expected to tell her. I was making a cash deposit. She didn't count the cash or ask how much I had before putting it into the machine that I know for certain had malfunctioned just days before when I originally tried to make this deposit. Even after inserting the money into the machine, she never confirmed with me how much cash I had given her. Do bank tellers not know how to count money anymore? Is customer service not a requirement of this service job anymore? Dear Mickensy, a little personality goes a long way. And to Donna, please wear shoes in public and to work.
If you want to bank at this bank or this branch, I recommend figuring out how to make Chad your personal banker. He sits at the second desk on the left and embodys customer service every single time he's there. He greets everyone, busy or not, and goes through all the proper cash handling steps for deposits. He's also very friendly, and pleasant to interact with. Five stars for Chad.
CE
Cathy Edmondson
Apr 7, 2019
5.0
My husband and I have always had a great experience with the staff. Very friendly and helpful! The staff have gone out of their way to answer questions.
Frequently Asked Questions About First Horizon Bank - Sevierville, TN - E Main St
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through hours for First Horizon Bank in Sevierville?
The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What do I need to open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, your Social Security number, date of birth, and a personal identification such as a driver's license, passport, or state-issued ID.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online, or visit one of their banking centers to apply in person.
What types of mortgage loans does First Horizon Bank offer?
They offer fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans to suit different financial needs.
How long does it typically take to buy a home with First Horizon Bank's assistance?
The home buying process usually takes between 30 to 60 days from making an offer to closing, depending on market conditions and transaction specifics.
What small business loan options are available at First Horizon Bank?
Options include small business term loans, lines of credit, and real estate loans. You can speak with a banker to review your options.
Is First Horizon Bank's Sevierville branch accessible for people with disabilities?
Yes, the branch has a wheelchair-accessible entrance.
What nearby places can I visit near First Horizon Bank on E Main Street in Sevierville?
Nearby places include the Church of God World Wide, Sherwin-Williams Paint Store, and Starr Crest Resort Owner Association. You might enjoy visiting these before or after your banking visit.
Are there nearby dining options close to First Horizon Bank in Sevierville?
Yes, nearby you can find Sonic Drive-In and Krystal, both fast food restaurants ideal for a quick meal around your banking visit.
How can nearby financial and business services complement my visit to First Horizon Bank in Sevierville?
Nearby financial services like The Trentham Santiago Group - Ameriprise Financial Services and TSG Financial Advisors offer investment and financial advising services that may complement your banking needs.