Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
34 reviews
5 stars
12
4 stars
2
3 stars0
2 stars
1
1 star
19
- MBMatthew BirchfieldDec 31, 20251.0The worst bank I've ever had the misfortune of dealing with.
- CHChris HutchinsNov 26, 20251.0Worst bank in America. Worst location in Tennessee. I don't care that your system is down EVERY single time and you only have TWO cashiers. Quit with the excuses. 15 mins before you close for a holiday your system goes down. Tired of this post covid society who can't execute their job. Close down. Will never waste my time at this location EVER again. It's embarrassing how bad truist is.
- BFBig FootSep 5, 20231.0I would highly recommend that you do not use this bank. Very difficult to speak with anyone at the bank. Everytime you call you get an answering machine. They have never called me back and I have to call other banks to get them to email the bank. Not to mention the 9 months it took them to close my construction loan costing me nearly 100,000 dollars in additional cost. Stay away at all cost for your financial needs
- SMSaundra McBrideJun 17, 20231.0Stand in long, long lines or sit in line for the drive thru that takes forever.
- TPTina PearsonJan 21, 20181.0Had a bad experience with my checking account there. Didn't receive good customer service either. They wanted to charge to cash a check on their bank from a business account just because I closed my account there. Would never do business with them again. I've never heard of charging someone to cash a check written on their bank just because I didn't have an account. I use to work at a bank and we always cashed checks written on that bank whether that person had an account there or not.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular branch hours for Truist in Pigeon Forge?
The Truist branch in Pigeon Forge is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service available at Truist Pigeon Forge?
Drive-through hours are Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What types of accounts can I open at Truist?
You can open checking and savings accounts. Checking accounts support day-to-day transactions with debit cards, checks, and digital payments. Savings accounts are designed for saving money toward goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours (where you can get a temporary debit card), or by phone at 844-4TRUIST during available hours.
How do I activate my new Truist debit card?
Activate your debit card online to start making digital and in-person payments using your checking account funds.
Where is Truist located in Pigeon Forge?
Truist is located at 3416 S River Rd, Pigeon Forge, TN 37863 in Sevier County.
Are there any nearby ATMs available for quick cash access near Truist?
Yes, there is a BB&T ATM nearby which provides convenient access to cash withdrawals close to the Truist branch.
What local attractions can I visit near Truist in Pigeon Forge?
You might enjoy visiting the Old Mill Restaurant and the Old Mill District, both great spots for dining and shopping after your visit to Truist.
What nearby shopping options are available around Truist?
Nearby shopping includes The Shops At Patriot Mill, Lily's jewelry store, Russian Lab Diamonds, and various gift and souvenir shops like the Old Mill General Store and Tie Dye Store.
What services does Truist offer to small businesses?
Truist provides business checking accounts, business loans, small business banking, and cash management services by appointment among other business banking solutions.