First Horizon Bank - Pigeon Forge, TN - Teaster Lane

3.4
22 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Pigeon Forge. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Pigeon Forge, TN - Teaster Lane
3104 Teaster Lane, Pigeon Forge, TN
37863, United States

Hours

Reviews

3.4
22 reviews
5 stars
13
4 stars
0
3 stars
0
2 stars
0
1 star
9
  • AC
    Amanda Culberson
    5 days ago
    1.0
    If you’re in this area you’re likely looking for a good, dependable bank. Just don’t! Go to a bank that has customer service and that won’t close your account because they aren’t professional. EMILY and TONYA should never work a job in any sort of customer service. They are both rude and will lie straight to your face. And when you mention you’ll just come in and handle business in person, that’s when they close your account. There’s no accountability with this bank. Read further reviews. I haven’t even been able to receive any of my direct deposits because it was closed so quick I couldn’t get anything changed. So be careful. Chase bank in sevierville just opened and they have tap to pay on debit cards. They will also speak to you like a person, with respect.
  • LL
    Lisa Lawhead-Mack
    Aug 12, 2025
    5.0
    I want to give a big Shout Out to the team at the Pigeon Forge Location. As a long time account holder, they are just the best bank I have worked with. Through the Ups and Downs of small business ownership they are there. This summer my family business experienced one of our family members being very sick, still hospitalized, this team helps me with things every time I call. They are always polite. When I was able to visit the bank they asked about my husband. I consider them part of our team in every way. Thank you to Michelle Burroughs and her evolving team at the Pigeon Forge Location. They have several new employees and they are all just like the rest of them with an attention to detail in their work but offered in a caring manner. Keep up the great work Team First Horizon Pigeon Forge.
  • LE
    Leah Ennis
    Jul 3, 2025
    5.0
    Gabrielle was so helpful!!
  • AG
    Abby Goncalves
    Jan 12, 2017
    1.0
    I wish I could give this place a zero! My husband had to unfortunately deal with A banker name Keely. Was rude the entire time. The other staff seemed to enjoy each other's company but gave the impression that customers were a bother. Good thing we are moving because I wouldn't be banking here much longer! Thanks for being passive aggressive employees 😂 Sorry you hate your job!

Frequently Asked Questions About First Horizon Bank - Pigeon Forge, TN - Teaster Lane

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.