Welcome to First Horizon Bank - located in Pigeon Forge. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Details
Requires appointmentNot available
Drive-throughAvailable
Onsite servicesAvailable
Free parking lotAvailable
Free street parkingAvailable
On-site parkingAvailable
Paid parking garageAvailable
Wheelchair accessible entranceAvailable
Location
First Horizon Bank - Pigeon Forge, TN - Teaster Lane
If you’re in this area you’re likely looking for a good, dependable bank. Just don’t! Go to a bank that has customer service and that won’t close your account because they aren’t professional. EMILY and TONYA should never work a job in any sort of customer service. They are both rude and will lie straight to your face. And when you mention you’ll just come in and handle business in person, that’s when they close your account. There’s no accountability with this bank. Read further reviews. I haven’t even been able to receive any of my direct deposits because it was closed so quick I couldn’t get anything changed. So be careful. Chase bank in sevierville just opened and they have tap to pay on debit cards. They will also speak to you like a person, with respect.
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Lisa Lawhead-Mack
Aug 12, 2025
5.0
I want to give a big Shout Out to the team at the Pigeon Forge Location. As a long time account holder, they are just the best bank I have worked with. Through the Ups and Downs of small business ownership they are there. This summer my family business experienced one of our family members being very sick, still hospitalized, this team helps me with things every time I call. They are always polite. When I was able to visit the bank they asked about my husband. I consider them part of our team in every way. Thank you to Michelle Burroughs and her evolving team at the Pigeon Forge Location. They have several new employees and they are all just like the rest of them with an attention to detail in their work but offered in a caring manner. Keep up the great work Team First Horizon Pigeon Forge.
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Leah Ennis
Jul 3, 2025
5.0
Gabrielle was so helpful!!
AG
Abby Goncalves
Jan 12, 2017
1.0
I wish I could give this place a zero! My husband had to unfortunately deal with A banker name Keely. Was rude the entire time. The other staff seemed to enjoy each other's company but gave the impression that customers were a bother. Good thing we are moving because I wouldn't be banking here much longer! Thanks for being passive aggressive employees 😂 Sorry you hate your job!
Frequently Asked Questions About First Horizon Bank - Pigeon Forge, TN - Teaster Lane
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through hours for First Horizon Bank in Pigeon Forge?
The drive-through is open Monday through Thursday from 9 AM to 4 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.
What do I need to open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, Social Security number, date of birth, and personal identification such as a driver’s license or passport.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online, or visit a banking center to apply in person.
What types of mortgage loans does First Horizon offer?
First Horizon offers fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans to suit diverse financial needs.
How can First Horizon Bank assist first-time homebuyers?
They offer programs like FHA loans and options with lower down payment requirements, with mortgage specialists available to help find the best fit.
Does First Horizon Bank have accessible facilities?
Yes, the bank has wheelchair accessible entrance, onsite parking including free garage, lot and street parking, and a drive-through service.
What nearby places can I visit after banking at First Horizon Bank on Teaster Lane?
You can visit Starbucks for coffee, Food City for groceries, or enjoy a meal at The Fat Bear Family Tavern, all within close proximity.
Are there lodging options near First Horizon Bank in Pigeon Forge?
Yes, nearby lodging includes Residence Inn by Marriott Pigeon Forge, River Place Condos, and Lazy Bear Inn, convenient for out-of-town customers.
How can nearby services like Western Union and AT&T Store be helpful during my visit to First Horizon Bank?
Western Union offers money transfer services, and AT&T Stores provide mobile phone and accessory needs, making it convenient to handle multiple errands in one area.
What digital banking services does First Horizon Bank offer?
First Horizon provides mobile banking, online banking, bill pay, mobile deposit, and other digital tools to manage your accounts conveniently.