Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
32 reviews
5 stars
7
4 stars
2
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1
2 stars0
1 star
22
- BABen AthertonSep 27, 20251.0Had a phone appointment with Amanda to renew a CD. She didn’t call and I couldn’t get through to the branch via phone, which is a common occurrence. Called 6 times. Will be taking our money to a credit union. Bad service has become the norm at this branch. It’s not acceptable, especially when dealing with time sensitive products like CDs.
- MSMadison StephensSep 16, 20251.0Service was horrible. Amanda was super rude to me and this was not the first time. I needed a change order and she told me a normal person wouldn’t do it this way, which was really offensive.
- JHJennifer HutchinsJun 27, 20251.0If I could put negative, I would have. Worse bank ever. They hold cash or check deposits until the next day
- SSSamantha SpragueSep 21, 20211.0While I understand bank tellers can only do so much they could at least have a positive attitude. Idk if the teller was having a bad day or if she normally has a cloudy disposition. I went to regions. Even though the teller there couldn't help me she was at please nice and attempted be be helpful rather than telling me "I can't do this". Trust me, just go to Regions; they atleast make an effort.
- NSNegan SaviorJun 5, 20205.0Little bit of a wait but made up for it with excellent customer service!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular banking hours?
The Truist branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Fridays from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through at Truist Oak Ridge available?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my debit card from Truist?
You can activate your debit card online to start using it for digital purchases and in-person payments.
What types of accounts does Truist offer?
Truist offers both checking accounts for daily transactions and savings accounts for saving towards goals or emergency funds.
What services are available at the Truist Oak Ridge branch?
Services include deposit transactions, loans, mortgage services, credit cards, business banking, wealth management, night depository service, investment services, trust services, and foreign currency exchange.
Can I use nearby ATMs when visiting Truist Oak Ridge?
Yes, the nearby Truist ATM and CoinFlip Bitcoin ATM offer convenient access to cash and currency exchange near the branch.
Are there dining options near Truist Oak Ridge?
Yes, nearby restaurants include Godfather's Pizza Express, Papa Murphy's Take 'N' Bake Pizza, Long John Silver's, Jimmy John's, Los Caballeros, and Taco Bell, perfect for meals before or after your bank visit.
What other financial services can I access near Truist Oak Ridge?
You can find additional financial services nearby, including Regions Bank, Home Federal Bank, H&R Block, and multiple Western Union locations for money transfer services.
How can I make an appointment at Truist Oak Ridge?
You can schedule an appointment online via Truist's reservation system at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment to ensure dedicated banking service.