Wells Fargo Bank

2.6
190 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
618 Thompson Ln, Nashville, TN
37204, United States

Hours

Reviews

2.6
190 reviews
5 stars
64
4 stars
8
3 stars
11
2 stars
11
1 star
96
  • SM
    Shauntel Morton
    Nov 7, 2025
    1.0
    Slow service and lobby gets service before drive thru. Doesn't make since to me. I thought when you go through drive thru your top priority. Nope not at this location. Then the staff ask what you need after you've sent the items in the volt. Do better. Regions service is Better
  • TP
    Tonya Perry
    Oct 6, 2025
    1.0
    Yes folks are rude. I went in last week and saw four employees 'having a meeting' while the teller line continued to grow. One guy apologized for the wait and got snippy when I said it is ALWAYS like this. Closing my account and going elsewhere!
  • JC
    Julie Celiberti
    Aug 23, 2025
    1.0
    Absolute worst baking experience ever I do not recommend Wells Fargo I have been a customer since 2007. Recently I ordered a new debit card and wanted to get it put in my digital wallet and after spending an hour on the phone getting the runaround from customer service I thought you hung up. That had never been a problem before. If you make a debit card purchase and return the item it takes 5 to 7 days to get a refund on your account and that is using a debit card not a credit card. I continue to see and their customer service going down the hill I'm so happy that I no longer Bank there and as it stands I cannot access my money until my new card comes in the mail that is ridiculous they had always been able to add it to my digital wallet in the past do yourself a favor and take your business elsewhere
  • GF
    Grady Forkin
    Jul 16, 2025
    1.0
    Bad experience. Wife went in to get new debit card and change name and they got her a new credit card and new credit line. She didn't understand it and tried calling me. When I didn't pick up they just had her go through with it anyways and said I'd be cool with it. I showed up an hour later because they didn't pick up my call and basically said nothing they could do. Tried to sell me on a card and when I said no, the banker asked me if I wanted relationship advice instead of bank advice.
  • MA
    Mark Allin
    May 9, 2023
    5.0
    No lines fast service

Frequently Asked Questions About Wells Fargo Bank

What banking services does Wells Fargo Bank at 618 Thompson Ln offer?

This Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the regular hours of operation for Wells Fargo Bank at 618 Thompson Ln?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.