When you bank with United Community, you'll enjoy convenient access to your personal or business accounts at any of our branches, online or through our mobile app. Open an account, apply for a loan or get sound financial advice from our advisory services. We're in it together, for good.
I received an email thanking me for “my recent visit.” I’m not a customer there, their service was so bad, I took all my accounts and went down the street to Regions Bank, where they answer their phone, have someone at the door to greet you as soon as you walk in and escort you to a cashier. What a better experience all around. Since reliant was bought out, this bank has gone down hill….and fast. How sad, I used to love it!
JR
Janet rosson
Mar 1, 2024
5.0
Always friendly and helpful. Everyone had what I needed quickly and was able to complete my transactions easily and quickly.
AA
Adam
Oct 3, 2022
1.0
Since what used to be Reliant Bank got bought out by United Community Bank, the customer service is terrible. I had some fraudulent charges made using my card number, so I called their fraud prevention department. They put a hold on the card (which is fine), but told me that I had to call again the next day to get a new debit card sent. This should have been my first sign that this was going to be a mess. Why should I have to make a second call to get a card replaced?
I called the next day, and the representative told me it would take 7-10 business days to receive a replacement card. While this is a long time to be without a card, I didn't have a choice in the matter. Fast forward to today, where it has been three full weeks and I still have not received anything. I called to see where my card was, and was informed that the rep I spoke to NEVER ORDERED A REPLACEMENT. The call center rep said they could not expedite one, but transferred me to a local branch, who didn't answer the phone. This is incompetence, plain and simple. If I could give zero stars based on this experience alone, I would. Take your money elsewhere.
SB
S. L. Bartlett
Apr 24, 2017
2.0
They are never friendly. Been a customer for several years and still get asked for ID just about every time. I like that they are never busy and I can get right through the drive-thru or inside
What types of checking accounts does United Community offer?
We offer personal and business checking accounts with features like online banking, mobile deposits, and no monthly fees on select accounts. Visit your local branch to find the best fit for your needs.
How do I open a savings account at this branch?
You can open a savings account online or in person. Our team will help you choose between regular savings, money market accounts, and CDs based on your goals.
What do I need to bring to open a checking account?
Please bring a valid photo ID and your Social Security number. Business customers should also bring business formation documents.
Can I apply for a mortgage at this branch?
Yes! Our mortgage specialists are available to guide you through the application process and help you find the right loan for your home purchase or refinance.
What is a HELOC and how do I apply?
A Home Equity Line of Credit (HELOC) lets you borrow against your home’s equity. To apply, fill out the form at ucbi.com/home-equity or meet with a banker at this branch.
Do you offer small business loans?
Absolutely. We provide a variety of business loan solutions including SBA loans, equipment financing, and lines of credit tailored to small business needs. Schedule a consultation with a business banker today.
How do I enroll in online banking?
You can enroll through our website or mobile app. If you need help, our branch staff can walk you through the process.
Can I deposit checks using my phone?
Yes! Use our mobile banking app to deposit checks anytime, anywhere. It’s fast, secure, and easy to use.
What services are available at this branch?
This location offers personal and business banking, mortgage assistance, loan consultations, financial advisor services, and more. Walk-ins are welcome, or you can schedule an appointment.
What are the regular operating hours of United Community in Nashville?
United Community is open Monday through Thursday from 8:30 AM to 4:30 PM, and on Friday from 8:30 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.
Does United Community offer drive-through banking services and when are the drive-through hours?
Yes, United Community offers drive-through banking from Monday to Thursday between 8:30 AM and 4:30 PM, and on Friday from 8:30 AM to 5:00 PM. The drive-through is closed on weekends.
Is United Community accessible for customers with disabilities?
Yes, United Community provides wheelchair accessible entrances and parking to accommodate customers with disabilities.
What payment methods are accepted at United Community?
United Community accepts cash, checks, financing options, Mastercard, Visa, and Zelle for payments.
Do I need an appointment to visit United Community's branch?
No, appointments are not required to visit United Community's branch, allowing you to walk in during business hours.
Where is United Community located in Nashville?
United Community is located at 6005 Nolensville Parkway, Suite 101, Nashville, TN 37211, USA.
Can I use online or mobile services to access my accounts at United Community?
Yes, United Community provides convenient access to personal or business accounts through their website and mobile apps available for Android and iOS.
What nearby medical facilities can I visit before or after banking at United Community?
Nearby medical facilities include Saint Thomas Medical Partners Lenox Village Nashville, St Thomas Health SE, Nashville Medical Group, and Middle Tennessee Internal Medicine, making it convenient to combine healthcare visits with banking.
Are there any nearby places for dining options close to United Community in Nashville?
Yes, nearby dining options include El Sombrero (Mexican restaurant), Sushi O Sushi (Japanese cuisine), Pie In The Sky Pizza, Butterfly Garden Brunch & Events, and Charcoal Cowboys (barbecue).
What leisure or wellness facilities are near United Community that customers might enjoy?
Customers can visit nearby wellness and leisure spots such as Snap Fitness gym, Elite Salon and Vizions Hair Salon for beauty services, as well as Paint and Canvas art school for creative activities.