Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
15 reviews
5 stars
6
4 stars
2
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1
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1 star
6
- LLLindsaayOct 30, 20241.0I came in to make a withdrawal on today and the lady behind the window needed assistance with my account. The banker Rhonda Rutherford she asked for help treated this employee and myself so terrible!! I feel very bad for the staff who was attempting to help me behind the counter. The professional kindness Samantha Culver had with me
- SCsmith currySep 17, 20241.0incompetent and rude employees, no drive-through, worst branch I have dealt with
- BLBobby LawsonApr 10, 20245.0Never a line. Fast service.. Unlike most Truist banks
- RBRyan BrooksJul 5, 20231.0They do not have enough employees to assist the customers. I waited 40 minutes to make a simple change to my account. Never was seen so I left. When I left, there were 8 people in line mid day on a Friday.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in West Nashville?
Truist in West Nashville is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Is there a drive-through service available at this Truist location?
No, the drive-through service at this Truist location is closed every day of the week.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. Note that Certificates of Deposit (CDs) can only be opened at a branch.
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts to help you save for goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using your checking account funds.
What services does Truist provide?
Truist provides services including deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, trust services by appointment, and foreign currency exchange, among others.
Where is Truist located in Nashville?
Truist is located at 4604 Charlotte Pike, Nashville, TN 37209, in the West Nashville area.
Are there any nearby dining options close to Truist?
Yes, nearby dining options include Hometeam Pizza, Carolyn's Homestyle Kitchen, Bintje, Nashville Kolache Company bakery, Gio's Chicago Pizza, Sassy Cassies African restaurant, Mama Yang & Daughter bubble tea, and The Pepper Pott Caribbean restaurant. Customers can enjoy meals before or after visiting Truist.
Can I find ATMs near the Truist branch on Charlotte Pike?
Yes, there is a Truist ATM located nearby, allowing convenient access to cash and other ATM services.
What nearby cultural or entertainment venues can I visit when coming to Truist?
Near Truist, you can visit several theatres such as Tennessee Playwrights Studio, Darkhorse Theatre, and Actors Bridge. These venues offer performing arts and community events, which could be a nice experience before or after your banking visit.