Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.8
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- KBKaren BeckOct 30, 20215.0Customer service is outstanding!
- JMJoyce MaxwellMar 2, 20211.0Go to another Suntrust branch. This branch and Joelton are.by far the slowest and under staff branch. Sitting in line for 30 minutes+ is not acceptable
- LCLeah CrutchfieldAug 4, 20145.0Jon Kieffner is the guy you want to see! He is kind and helpful and always remembers us and my kids' names. He takes whatever time is necessary to get done what we have to do. Highly recommend.
- CMCharlotte MabryApr 3, 20135.0Today,I had an excellent experience with an employee of SunTrust, Leandra Richardson whose position is Teller II, although they seem to have a branch manager job opening and they might well consider her. After 3 previous bounce around calls at my branch who only gets an ok, the free business line who gets a fee waived and gets a good to Leandra who talked to me at least 3 times understood the problem, searched for the incoming Fed wire, found it and fixed all of yesterday's errors. Rarely have I come across some one in my 30 years in finance who took the time to understand the problem and figure out how to fix it by asking someone she knew. When i called back with the Fed wire tracking number she was as delighted as I was. We started our conversations before 9 and just ended it wiht a fixed problem. When you have a problem, or go in this branch, ask for Leandra Richardson and know that she is on her game. She is smart, persistent and kind. What more could you ask for?
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist at 2104 Hobbs Road, Nashville?
Truist is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
When are the drive-through service hours at Truist?
Drive-through hours match the regular business hours: Monday to Thursday 9:00 AM to 4:00 PM, Friday 9:00 AM to 6:00 PM, Saturday 9:00 AM to 12:00 PM, and closed on Sunday.
How can I open a new account with Truist?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487), or in person at a Truist branch during business hours. Opening in a branch allows you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
Activate your Truist debit card online to start making purchases and in-person payments with your checking account funds.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to help you save for goals or emergencies.
What services are available at this Truist branch?
Services include deposit transactions, loans (business, mortgage, personal), credit cards, investment and trust services, insurance, foreign currency exchange, and treasury services by appointment.
Does Truist offer services in Spanish?
Yes, Truist offers services in both English and Spanish to accommodate diverse customers.
What nearby places can I visit after banking at Truist?
After your visit, you can explore nearby places like Cumberland Gallery for art supplies, Heritage Cleaners for laundry services, or grab a meal at Subway or Wendy's, both quick and convenient restaurants nearby.
Are there other financial service providers near Truist?
Yes, there are additional Truist ATMs and banking services nearby to support your financial needs.
What wellness and health services are close to Truist?
Close to Truist, you can find health and wellness providers such as Symmetry Counseling (mental health), Berry Eyecare (optometrist), and Green Hills Natural Health offering acupuncture and naturopathic services.