Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.8
10 reviews
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- PMPatsy McCallApr 20, 20221.0Horrible experience with this Branch today with their manager Cory Chang - Green Hills Hobbs Road. Visited the bank and received printout of my balance. I was off 100 dollars from previous deposit in March 2022. Cashier said was due to a payment. Went home and calculated and still 100 off. Called branch…no one answered. Called branch again….no one returned my call. Soooo I drove back to branch and talked with cashier who helped me and he could not figure it out. Cashier went to his Manager Cory Chang who did not help him understand. I went thru the process again with cashier who went to Cory Chang again. Cory finally came out with lots of words and no explanation. I went thru process again. Cory stood there for a few minutes and said …oh….you get 100 dollars credit now with Truist with deposits. This is the new policy for Truist that you should have read. He said “it was on Your deposit slip of available credit and your should have known this”. I said …”your cashier did not know this or he would have explained it to me and it took you several minutes to come up with this answer”. When a business starts degrading customers with the words “ you should have” …..it does not make for a happy customer. Lot of wasted time on my part with phone calls and driving back to the bank to get a simple answer.
- KBKaren BeckOct 30, 20215.0Customer service is outstanding!
- JMJoyce MaxwellMar 2, 20211.0Go to another Suntrust branch. This branch and Joelton are.by far the slowest and under staff branch. Sitting in line for 30 minutes+ is not acceptable
- LCLeah CrutchfieldAug 4, 20145.0Jon Kieffner is the guy you want to see! He is kind and helpful and always remembers us and my kids' names. He takes whatever time is necessary to get done what we have to do. Highly recommend.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist at 2104 Hobbs Road, Nashville?
Truist is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
When are the drive-through service hours at Truist?
Drive-through hours match the regular business hours: Monday to Thursday 9:00 AM to 4:00 PM, Friday 9:00 AM to 6:00 PM, Saturday 9:00 AM to 12:00 PM, and closed on Sunday.
How can I open a new account with Truist?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487), or in person at a Truist branch during business hours. Opening in a branch allows you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
Activate your Truist debit card online to start making purchases and in-person payments with your checking account funds.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to help you save for goals or emergencies.
What services are available at this Truist branch?
Services include deposit transactions, loans (business, mortgage, personal), credit cards, investment and trust services, insurance, foreign currency exchange, and treasury services by appointment.
Does Truist offer services in Spanish?
Yes, Truist offers services in both English and Spanish to accommodate diverse customers.
What nearby places can I visit after banking at Truist?
After your visit, you can explore nearby places like Cumberland Gallery for art supplies, Heritage Cleaners for laundry services, or grab a meal at Subway or Wendy's, both quick and convenient restaurants nearby.
Are there other financial service providers near Truist?
Yes, there are additional Truist ATMs and banking services nearby to support your financial needs.
What wellness and health services are close to Truist?
Close to Truist, you can find health and wellness providers such as Symmetry Counseling (mental health), Berry Eyecare (optometrist), and Green Hills Natural Health offering acupuncture and naturopathic services.