Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
20 reviews
5 stars
8
4 stars0
3 stars
1
2 stars0
1 star
11
- SWSara WeedmanSep 22, 20255.0I have had many an issue with Truist, both over the phone and in another location, but my experience downtown with Kristin was excellent - she was incredibly helpful, personable, and easy to work with. I know who to go to now should I ever have any other issues or questions I need to work through.
- KEKimberley EppesApr 5, 20255.0Kyle has the best customer service! He really helped me from start to finish even offering services I didn’t even think of. Thanks, Kyle!
- MUMr traveler UniverseFeb 7, 20241.0It’s very very very very worst bank in USA..please close your all branches don’t give stress for the people ! Below 1 star (-0) .without my knowledge they closed my account hold my funds not ready to release almost more then one month .
- KRKristin RudnickiDec 15, 20231.0I was wondering why after 10 days I still didn’t have my replacement debit card in my possession. Upon calling customer service, I was told said debit card was never actually ordered despite being told by this branch that they “went ahead and ordered a new one”. Avoid this branch at all costs. Incompetent staff.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the branch operating hours for Truist at 401 Commerce St, Nashville?
The Truist branch is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does this Truist location offer drive-through banking services?
No, the Truist branch at this address does not have drive-through banking services; the drive-through is closed all week.
How can I open a new account with Truist?
You can open a new account online, by visiting the branch during business hours to get a temporary debit card immediately, or by phone at 844-4TRUIST (844-487-8487).
How do I activate my Truist debit card?
You can activate your debit card online to use it for digital purchases and in-person payments from your checking account.
Does Truist offer services in languages other than English?
Yes, Truist provides services in English and Spanish at this location.
What banking products and services are available at Truist in Nashville Downtown?
Truist offers checking, credit cards, loans, mortgage, online and mobile banking, personal savings, small business banking, and wealth management services.
Are there nearby parking options close to Truist at 401 Commerce St?
Yes, SunTrust Plaza (SP+ Parking) is nearby and offers parking for customers visiting Truist or surrounding businesses.
What nearby restaurants can I visit before or after banking at Truist?
You can visit nearby eateries such as 2 Girls N' A Hot Dog, PepsiCo Inc., Panera Bread, Smokin Chickin, and Disco Dogs for various dining options.
Which nearby organizations provide legal or financial services that might complement a visit to Truist?
Nearby legal and financial service providers include Constangy Brooks & Smith (lawyer), Marcum LLP (accountant), DGLF CPAs & Business Advisors, Ogletree Deakins (corporate office), and Rinehart Capital Management (financial advising).
How can I make an appointment to visit Truist bank?
You can schedule an appointment online through Truist's reservation website at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.