Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
24 reviews
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15
- DGdennis gordonNov 21, 20251.0This is the worst bank ever! I went in to get 2 dollar bills for my grandkids. The teller's name is Brian. He asked for my id and my bank card to give me 5 2 dollar bills!!! I hate this bank! I am going to take my money elsewhere!!!
- VTVictoria ThompsonApr 15, 20242.0Staff is nice, but this is the slowest bank. Every time I go I have to wait a minimum of 15 mins to be serviced even if there is only one person ahead of me.
- ASashley stewartDec 11, 20231.0The rudest people in Nashville besides Melvin. Tellers and bankers were angry amongst my presence, aggravated they had to work. I am a teacher who had to take off work just to go to the bank to get a check endorsed. I had been unable to use the restroom all day as a teacher. Finally, after holding it for 3 hours and going to three different Truist banks for my request, I asked if they had a public restroom because I couldn’t hold it anymore. The woman next to Melvin’s office looked like I had just set her dog on fire. She barked at me that she was on the phone with a client. I would never treat anyone that way especially a customer. The branch leader was annoyed he had to let me in the bathroom but at least he did assist me. Melvin was very nice and having just gone through the tornadoes that hit his area the night before he still came to work with a smile on his face. He helped me through an annoying process and gave me very good financial advice. Do not recommend anyone at this place *except Melvin* he’s the MVP. If I were owner of the branch I’d fire all the rest.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours for drive-through service?
The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a Truist checking or savings account online?
Yes, you can open a new checking or savings account online. After applying online, your debit card and checks will arrive by mail. Visiting a branch during business hours allows you to receive a temporary debit card instantly.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start using it for digital purchases and in-person payments.
What services does Truist offer at this Nashville branch?
This Truist branch offers a variety of services including deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, investment services, insurance, trust services by appointment, international and retail wire transfers, and foreign currency exchange.
Where is the Truist branch located and what are its contact numbers?
The branch is located at 2915 Nolensville Rd, Nashville, TN 37211. You can reach them at their main phone number +1 615-493-9700 or toll-free at +1 800-786-8787.
What languages are supported at the Truist branch?
The branch provides services in English and Spanish.
Are there nearby dining options close to Truist on Nolensville Rd?
Yes, nearby dining options include Church's Chicken, White Castle, Dogofries food truck, Don Juan Carniceria Y Taqueria, Krystal burger restaurant, House of Kabob, and Shoney's diner—all within close proximity for a meal before or after your visit.
What automotive services are available near the Truist branch?
Nearby automotive services include AutoZone for parts and accessories, Valvoline Instant Oil Change, Llantera Latino Americana tire dealer and repair, Victory INEOS and Victory Nissan of Nashville car dealers, and Tire Recappers for tire services.
Can I find retail and home improvement stores near Truist?
Yes, nearby retail and home improvement options include Family Dollar for discount and grocery shopping, Rent-A-Center for furniture rentals, Wallpaper & Designer Home Consignments thrift store, Fabric Gallery fabric store, and Depot Lawn Care for landscaping and gardening supplies.
Does the Truist branch have convenient appointment scheduling and online services?
Yes, you can schedule appointments online and access digital banking services through the Truist mobile app available on both Android and iOS platforms. The branch also provides online account opening and digital card activation features.