Truist

2.7
37 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2509 MURFREESBORO PIKE, NASHVILLE, TN
37217, United States

Hours

Reviews

2.7
37 reviews
5 stars
13
4 stars
2
3 stars
0
2 stars
4
1 star
18
  • SG
    Saiqa gillani
    Nov 4, 2025
    5.0
    My debit card was blocked so I called Truist customer services, Christine is true example of outstanding customer service, She solved my problem and answered all my questions, she is doing her job so well I really appreciate her efforts.
  • LK
    Lance K
    Dec 29, 2023
    1.0
    Not a good experience
  • JA
    Jose Aguilera
    Dec 28, 2023
    1.0
    Why is the building always smells like wet rug, and they a skeleton crew. They take forever to get through with a client. I understand the need to build a relationship but the chitchat can be manageable to less. And the dust and cobwebs all over the building makes it look and feel like it’s not that great.
  • CC
    Chad Curry
    Apr 21, 2023
    1.0
    My mom was trying to get a job but turns out it was a scam. She tried to deposit a check that she was told it was for purchasing a program for her new computer the company was sending her. It turned out fake and her account was frozen. The workers at the bank were great but customer service wants to end the relationship with her. Is that what you do to a victim that has banked with you for nearly 30yrs?
  • GA
    GEORGE AMBRIZ
    Dec 17, 2014
    5.0
    nice nice nice

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.