Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
31 reviews
5 stars
8
4 stars
1
3 stars0
2 stars
3
1 star
19
- JPJenna PooleSep 19, 20252.0Only two people were friendly and helpful.
- CVClaudia A VaronSep 9, 20251.0Honestly I started an account 4 months ago. But They aren't stupid, I've never had debit card that works. Have to take cab down there to withdraw money. They have another CVC. I've never been so ashamed that they represent the bank they took over. Won't deal with young.games Feel this is a serious matter. Will be leaving!
- RIRobert Sams IVJul 28, 20252.0For the most part it’s a decent bank. The worst part about coming here is the prejudice behaviors from Holly… not sure what position she’s in, but definitely makes me uncomfortable every time I do business here. Don’t like to send negative reviews but it’s too often
- TTTrinity ThorntonSep 14, 20241.0This branch doesn’t answer the phone or return calls. Not the best experience inside either.
- RRRhondaJan 31, 20191.0If you bank at Suntrust, DON’T use this branch if you plan to drive through. It is taking approximately 20-25 minutes for them to get to your transaction (not including the time it actually takes them to process the transaction, and you are the ONLY one in the drive thru).
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the banking hours for Truist at 3101 Dickerson Pike?
Truist at 3101 Dickerson Pike is open Monday through Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
When is the drive-through service available at Truist on Dickerson Pike?
The drive-through at Truist is open Monday through Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What products and services does Truist offer at this location?
Truist offers a wide range of products including Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management. Services also include deposit transactions, business loans, mortgage loans, investment services, insurance, and more.
How can I open a new account with Truist?
You can open a new account online, by phone, or by visiting a branch. Online openings require waiting a few days for your debit card to arrive, while visiting a branch allows you to get a temporary debit card immediately. Phone support is available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do I activate my new debit card from Truist?
You can activate your Truist debit card online to use it for digital purchases and in-person payments.
Does Truist offer multilingual support?
Yes, Truist offers services in English and Spanish to assist a diverse customer base.
Are there nearby gas stations close to Truist at 3101 Dickerson Pike?
Yes, MAPCO and Dickerson Road Citgo are nearby gas stations where you can refuel before or after your visit to Truist.
What nearby dining options are available around Truist?
You can visit Krispy Krunchy Chicken, Walkers Cafe & Grill, Reyes Mexican Grill, or China King Buffet for a variety of dining experiences near Truist.
Are there any nearby financial or money transfer services near Truist?
Yes, Speedy Cash and Vigo offer financial and money transfer services near Truist. Additionally, ATM options like The Exchange Network and Regions Bank are also nearby for your convenience.
How can nearby beauty and salon services enhance my visit to Truist?
Near Truist, you have access to beauty salons like Venus Unisex Salon, Joyland Beauty Supply, K Taylor Hair Extension Salon, NspiredHairDzns by Carla V., Platinum Fade, Eden Salon, and Lee Nails. You could combine banking visits with self-care appointments nearby.